Aakrati Shah, PSPO

Experience

• 

  Kotak Mahindra Bank

  May 2014 - Jun 2014

  Intern
• 

  Bankai Group

  Apr 2015 - Aug 2018

  Asst. Manager - Carrier Relations at Bankai Group

  1. Identifying potential growth areas , generating business opportunities dealing with national and International clients building contacts/networks .2. Create a healthy relationship and strong follow up with Clients regarding payment & quality issue 3. Work as strong negotiator of company products & services and close the deals.4. Manage Clients account and provide after sales service with a core expertise in core buying and selling techniques .5.Manage and develop business opportunities with Telecom Carriers.6. Completing all procedures & internal CRM portal needs.7.Lead a team to achieve the assigned business targets. Show less

• 

  Tata Communications

  Sept 2018 - Dec 2022

  - Make sure that the commercial deal that are approved in region will bring financial advantage and are in line with financial strategy for the region.- Cover all the financial aspects from the region. Interface with accounting, credit and collection, finance and commissions.- Take charge of all voice service in terms of margin generation (pricing/costing).- Take lead to structure voice deals in collabration with Acc. managers.- Identify the need in minutes' inventory for the region.- Develop and maintain destination/country level strategy for each service level by determining best cost and price points, based on customer demands.- Executive win-back strategy for traffic/margin declines.- Work in collaboration with other department in order to address or fix the issue related to Voice services.- Deploy mechanisms in order to assure the level of quality that is required in the region.- Elaborate the commercial strategy for the region in collaboration with UBS Account managers.- Accurately complete end - of - month accruals. Show less Vendor Management/ SFDC Management / Sales SPOC/ Access cost optimization.- Access quote management though Sales Force of West Region. - Cost savings / TAT /Success Ratio/ Jeopardy solution. - Maintain records of project progress and revisions and ensuring it get closed on time by meeting customer expectations- Managing Conventional and Regional partners like TATA Tele Service, Sanghvi and Ishan.- Business & feasibility traffic trends analysis. - Provide commercial viable solution which fits and match the requirement as per customer ask and market trends.-Liaising with internal stakeholders to ensure Post-Sale Service Satisfaction, Timely Delivery and Collection- Strategic Solutions/Engagement with Sales & Commercial team to cater critical requirements. Show less

  • Assistant Manager (Market Manager)

    Jun 2021 - Dec 2022

  • Senior Executive

    Sept 2018 - Jun 2021
• 

  Orange

  Jan 2023 - now

  Voice & SMS Trading Manager