
Ashlynn Solomon
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About me
Program Operations Analyst @ U.S Bank | Quality Control and Risk Management
Education

Dutch Fork High School
2010 - 2014Activities and Societies: Varsity track and field, Fashion design club

Coastal Carolina University
2014 - 2018Bachelor's degree Recreation and Sport Management, Pre Law minorActivities and Societies: Phi Eta Sigma, NAACP, Alpha Kappa Psi Professional Business Fraternity, Alpha Kappa Alpha Sorority INC 2015-2016 Fund Raising Chair of the Coastal Carolina University Chapter of NAACP. 2016-2017 Treasurer of the Coastal Carolina Chapter of NAACP. Member of Phi Eta Sigma National Honors Society. Brother of Alpha Kappa Psi Professional Business Fraternity. 2017-2018 President of the Coastal Carolina Chapter of NAACP. Member of Alpha Kappa Alpha Sorority Inc.
Experience

Solomon Law Group, LLC
Jun 2014 - Aug 2017Assistant
Coastal Carolina University
Mar 2017 - May 2018Feel the Teal Student Assistant
DSW
Jun 2017 - Aug 2017Sales Associate
Coastal Carolina University Department of Risk Management
Sept 2017 - Dec 2017Student InternI completed an internship under Rose Marie Johnson. I shadowed Mrs. Johnson in her everyday work life, as well as conducting research on recreational use of drones on college campuses.

Coastal Carolina University Office of Alumni Relations
Jan 2018 - May 2018Student Intern
Dillard's Inc.
Feb 2018 - Aug 2018Sales Associate
Coastal Carolina University
Aug 2018 - Dec 2018Graduate Assistant for the Office of International Admissions and RecruitmentConducts research for the Office of International Admissions and Recruitment.

Banana Republic
Apr 2019 - Aug 2019Sales Associate
Solomon Law Group, LLC
Nov 2019 - Sept 2021Processing payrollProcessing mailContacting medical providersPaying office billsCoordinating office service eventsRequest and deposit checksOrdering medical recordsRequest medical bill reductions Requested and processed medical records.Requested and mailed payment to medical providers.Processed mail.
Office Coordinator
Jan 2020 - Sept 2021Medical Records Adminstrator
Nov 2019 - Jan 2020

Lenovo
Aug 2021 - Sept 2022Administrative AssistantMaintain client(s) schedule, including handling travel arrangementsOrganize, prioritize, and maintain workflow to meet client requirements; participate in team activitiesCreate/revise documents and charts to ensure they meet the client’s standards, formats, and procedures. Schedules meetings and appointments and manage travel itineraries. Coordinate communications including phone, email, and interfacing with clients. Schedules interviews. Processes business expenses.

Experian
Sept 2022 - May 2024Project Manager• Managing a robust portfolio of tax incentive projects consisting of multiple internal and external teams• Identifying and managing risk in a thoughtful, wise, and logical manner• Quickly grasping new technologies and learning a new business• Interviewing clients to obtain necessary project information• Conducting research and analysis critical to project success• Providing top-notch customer service to our clients• Developing familiarity with tax concepts• Using excellent organizational and time management skills to solve problems and serve clients• Acting as a liaison between our clients and appropriate government agencies Show less

Experian Employer Services
Sept 2022 - May 2024Client Services Relationship ManagerManaged client service and collections for 700+ post-delivery tax credit projects, duties include:• Monthly revenue realization and reporting to internal finance teams,• Prioritizing collections campaigns• Accounts receivable reporting and management in Excel, and Salesforce• Engaging with the IRS to track claims• Advising clients as to the status of claims via interpretation of tax account transcripts and amendments

U.S. Bank
Aug 2024 - nowProgram Operations AnalystPartners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review, or oversee an effective risk management framework. Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and informs solutions that minimize losses resulting from inadequate internal processes, systems, or human errors. Identifies, responds, and/or escalates risks as appropriate. Serves as a functional liaison between the Line of Business and the Lines of Defense. Show less
Licenses & Certifications
- View certificate

Agile Project Management
GoogleMay 2024 - View certificate

Foundations of Project Management
GoogleMay 2024 - View certificate

Google Project Management: Specialization
GoogleMay 2024 - View certificate

Project Execution: Running the Project
GoogleMay 2024 - View certificate

Project Planning: Putting It All Together
GoogleApr 2024 - View certificate

Project Initiation: Starting a Successful Project
GoogleMar 2024
Honors & Awards
- Awarded to Ashlynn SolomonCollaborate to Win Spot Award Shannon McDuffie Feb 2024 Ashlynn went the distance and then some this week as our team worked diligently to meet our clients' needs with regard to their ERC claims. Ashlynn demonstrated willingness to work hard in the face of extremely high volume of requests to complete tasks. I appreciate Ashlynn staying focused and open during this week and also noticed that she did not hesitate to help the team get the work done, even when that meant working hours extended into weekends and evenings during this critical time. Thank… Show more Ashlynn went the distance and then some this week as our team worked diligently to meet our clients' needs with regard to their ERC claims. Ashlynn demonstrated willingness to work hard in the face of extremely high volume of requests to complete tasks. I appreciate Ashlynn staying focused and open during this week and also noticed that she did not hesitate to help the team get the work done, even when that meant working hours extended into weekends and evenings during this critical time. Thank you Ashlynn! Show less
- Awarded to Ashlynn SolomonCollaborate to Win - Spot Award Jeff Poole Jan 2024 In recognition of the extra time and effort dedicated to meeting our ERC deadline. THANK YOU!We work with a ‘One Experian’ mindset as one united team and use the combinedstrengths and capabilities of our people, products and services across teams,functions and regions. This translates into seamless experiences for ourcustomers.
- Awarded to Ashlynn SolomonCollaborate to Win Spot Award Eric Uzialko Jan 2024 Thank you for your great work to deliver on the 1/31 deadline. The extra effort and dedication is truly appreciated. Service Team has done extraordinary work under challenging circumstances and tight timelines and continues to deliver. Amazing work!We work with a ‘One Experian’ mindset as one united team and use the combinedstrengths and capabilities of our people, products and services across teams,functions and regions. This translates into seamless experiences for… Show more Thank you for your great work to deliver on the 1/31 deadline. The extra effort and dedication is truly appreciated. Service Team has done extraordinary work under challenging circumstances and tight timelines and continues to deliver. Amazing work!We work with a ‘One Experian’ mindset as one united team and use the combinedstrengths and capabilities of our people, products and services across teams,functions and regions. This translates into seamless experiences for ourcustomers. Show less
- Awarded to Ashlynn SolomonDelight Customers Spot Award Jeff Poole Jul 2023 Ashlynn has transitioned from one team to another and then back again--and we are lucky to have her contributions! She is juggling both job duties, which is an extraordinary 'ask' of anyone, and she and has consistently modeled professionalism and excellence in customer service. We are so happy to have her back on our team and look forward to her future contributions.At Experian, whether your role brings you into contact with customers directly ornot, all of us contribute to meeting… Show more Ashlynn has transitioned from one team to another and then back again--and we are lucky to have her contributions! She is juggling both job duties, which is an extraordinary 'ask' of anyone, and she and has consistently modeled professionalism and excellence in customer service. We are so happy to have her back on our team and look forward to her future contributions.At Experian, whether your role brings you into contact with customers directly ornot, all of us contribute to meeting customer needs. At the heart of what we doare the relationships we invest in and nurture. Show less
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