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Marlena Jorge

Marlena Jorge

Shop Assistant

Followers of Marlena Jorge923 followers
location of Marlena JorgeGreater Paris Metropolitan Region

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  • Timeline

  • About me

    Administrative Manager at Marketing Cloud Consulting

  • Education

    • Anglia Ruskin University

      2012 - 2013
      Bachelor of Arts (B.A.) Selling Skills and Sales Operations High Education certificate (APCL)

    • Lodz University – Poland

      1999 - 2004
      Bachelor's degree Chemistry

    • Université Côte d'Azur

      2020 - 2021
      CUEFLE DUEF B2

    • MyDigitalSchool

      2023 - 2024
      Bachelor webmarketing & social media Communications and Digital Marketing Niveau 6 (niveau CEC 6) - Code(s) NSF 320

  • Experience

    • Walter Steiger

      Jan 2008 - Jan 2009
      Shop Assistant

    • Harrods

      Jun 2009 - Sept 2013

      Responsible for a turnover of £2+ million and supervision of a team of 3 Sales AssociatesMain responsibilities:• Report weekly and monthly on budget • Supervise a team, train and coach them • Manage a stock of circa 4,000 units per season • Optimise visual merchandising • Attend and contribute to buying events in Paris and Milan Main achievements: • Exceeded annual personal sales target achieving £1+ million• Achieved sales though above department target• Reduced missed sales opportunities Show less Responsible for generating sales of £1+ millionMain responsibilities:• Sell the products and services available in the department• Train and coach all new Sales Associates of the department • Answer customer queries, complains and feedbacks • Control deliveries and conducting stock takes • Create the internal Fashion Review Magazine Main achievements: • Best Sales Associate of the department for 2 years in a row • Awarded 9 times 100% rating from guess shoppers • Started as a Brand Specialist and was promoted as a Department Ambassador in less than 1 year Show less

      • Brand Manager Alexander Mcqueen, Fashion Accessories

        Feb 2012 - Sept 2013

      • Brand Specialist Harrods

        Jun 2009 - Feb 2012

    • Hugo Boss

      Nov 2013 - Sept 2015
      Store Deputy Manager

      Co-responsible for £1+ million business with 10 headcountsMain responsibilities:• Support the Store Manager • Control the budget and P&L on a regular basis• Recruit, train, mentor and supervise staff • Analyse industry trends and competitors Main achievements: • Increased the annual sales target • Increased average basket value and average number of items per basket • Improved the annual mystery shopper results

    • CAMPUS LANGUES

      Oct 2016 - Oct 2017
      Student

      French Language Student looking for new opportunities.

    • Marketing Cloud Consulting

      Oct 2017 - now

      • Administrative Manager

        Sept 2020 - now

      • Administrative Manager

        Oct 2017 - now

    • International House World Organisation

      Sept 2018 - May 2019
      Student

    • Streeteo Belgium

      Sept 2019 - Sept 2020
      Controller de Stationnement

  • Licenses & Certifications