Rakan Al-Ghalayini

Experience

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  Uber

  Jul 2018 - Aug 2018

  Data Analyst Trainee

  • Participated in an analytics bootcamp at the EMEA headquarters. • Shadowed the analytics team and learned how to analyze data using software such as R, Python and SQL.• Selected as the winner of a competition in which I presented an analysis on a real business case Uber faced in KSA.

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  Solicet sarl

  Dec 2019 - Jan 2020

  Production Assistant

  • Supported in the logistics and production of the opening ceremony for the inaugural Dakar Rally Saudi Arabia 2020.

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  Red Sea Film Festival Foundation

  Jan 2020 - Apr 2020

  Guest Relations Executive

  • Handled and facilitated the invitations and logistics of international guests. • Liaised with guests about logistics and travel arrangements.• Worked with Eventival CRM system.

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  Sela | صلة

  Aug 2020 - Sept 2020

  Project Coordinator
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  Saudi Motorsport Company

  Sept 2021 - now

  • Leading Guest Management for F1 Saudi Arabian Grand Prix.• Resource planning, coordinating procurement cycle, developing and releasing RFPs, evaluating technical and financial proposals, establishing department strategy, building project budgets and BoQs.•Managing, centralizing and monitoring project requirements and timelines, stream progresses, recruitment, client and stakeholders relationship management (SMC, MoS, SAMF, F1)• Leading Guest Relations stream for multiple teams in simultaneous events.• Managed the development of a second custom CRM system with server hosted in the Kingdom due to updated NCA regulations and further developing technical functionalities in line with continuously evolving business requirements.• Managing vendor communication, briefing and ensuring operational readiness. Coordinating the selection, onboarding and mobilization of 100+ staff per event with vendor and relevant streams.• Streamlined operations and optimized resource allocation to reduce headcount and reliance on external vendors in line with client KPIs.• Planning and coordinating operations of VIP and Protocol Guest Management for multiple international events: - Formula 1 Saudi Arabian Grand Prix 2021, 2022, 2023, 2024, 2025 - Dakar 2022, 2023, 2024, 2025 - Extreme E 2022 - World Boxing Championship “Usyk vs Joshua” - FIFA Club World Cup 2023 - Saudi Games 2022, 2023, 2024 - FIA World Touring Car Cup 2022 - Formula E Diriyah E-Prix 2023, 2024, 2025 - World Combat Games 2023 - Ferrari Festival 2023 - GT World Challenge 2024 Show less • Project Management, Guest Relations Management, CRM Development, Guest Experience• Orchestrated the first in-house Guest Management of a F1 Saudi Arabian Grand Prix. Managed the planning, production and execution phases with a scope of 300+ VIP guests and 400+ staff.• Established the guidelines, processes and structure of Guest Relations stream.• Managed a one-year development program of developing a custom-made CRM system whilst continuously enhancing technical functionalities in line with evolving business requirements. Show less

  • Senior Guest Manager

    Aug 2023 - now

  • Guest Relations and Logistics Manager

    Feb 2022 - Jul 2023

  • Hospitality Coordinator

    Sept 2021 - Feb 2022