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Charlene McGovern

Charlene McGovern

Restaurant Supervisor

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location of Charlene McGovernGreater Dublin

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  • Timeline

  • About me

    Client Experience Manager at Net Affinity

  • Education

    • Technological University Dublin

      2008 - 2012
      BSc Event Management

      Thesis: An Investigation into the Factors Causing Informal Leaders to Emerge Amongst Volunteers in the Events Industry

    • University College Cork

      2012 - 2014
      MBS Innovation in European Business First Class Honours

      January - April 2013 studied at Institut Supérieur du Commerce de Paris, France.September - December 2013 studied at Hogeschool Utrecht (University of Applied Sciences), The NetherlandsThesis: An investigation into the Relationship Between the Adoption of Innovation and Organisational Culture.

  • Experience

    • The Blue Haven Collection

      Jun 2007 - May 2012
      Restaurant Supervisor

    • Cork International Hotel

      Jan 2011 - Jun 2011
      Conference Sales & Events Coordinator

    • Hayfield Manor

      May 2012 - Sept 2014

      • Restaurant Manager

        May 2014 - Sept 2014

      • Duty Manager

        May 2013 - May 2014

      • Front Office

        Sept 2012 - May 2013

      • Restaurant Supervisor

        May 2012 - Sept 2012

    • Castletroy Park Hotel

      Oct 2014 - Aug 2015
      Reservations

    • Maryborough Hotel

      Aug 2015 - Jul 2017
      Reservations & Revenue

    • Net Affinity

      Jun 2017 - now

      • Client Experience Manager

        Jan 2020 - now

      • Client Services Team Lead

        Jul 2018 - Jan 2020

      • Client Services Executive

        Jun 2017 - Jun 2018

  • Licenses & Certifications

    • PRINCE2 Foundation

      Oct 2013