Deep Enrich
Elspeth Taylor
292 followers
Greater Tarragona Area
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About me
Customer Experience, LEAN Black Belt & Service Improvement
Education
Canon Slade
1985 - 1992
University of Hull
1992 - 1995BA Hons
Universitat Politècnica de Catalunya
2017 - 2017Postgraduate Diploma
Experience
Greggs
Jan 1996 - Jan 2001Total Quality Coordinator
Jan 1998 - Jan 2001Shop Manager
Jan 1996 - Jan 1998
Cosmos Holidays
Mar 2001 - Oct 2004Resort Controller
Mar 2003 - Oct 2004Team Leader
Mar 2001 - Feb 2003
Raytheon
Oct 2004 - Jan 2007Supervisor ESTAC - Raytheon Professional Services
Ineos ABS
Jan 2007 - Sept 2011Marketing & Customer Service
ELIX Polymers SL
Oct 2011 - nowService Improvement Manager
Jul 2016 - nowCustomer Service Manager
Oct 2011 - Jun 2016
Licenses & Certifications
DIGITAL CUSTOMER EXPERIENCE: NUEVOS RETOS Y HERRAMIENTAS
APDFeb 2020
METODOLOGÍA DE GESTIÓN Y DESARROLLO DE PROYECTOS DE SOFTWARE CON SCRUM
Grupo FemxaJun 2020- View certificate
Lean Practitioner - Black Belt
Instituto Lean ManagementJul 2017
Languages
- spSpanish
- enEnglish
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