Experience

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  Applebee's

  Oct 2007 - Mar 2014

  Server

  Serve guests food and beverages, ensure the guest has an enjoyable dining experience by working well will co-workers, handle large amount of money, organize time, and used communication skills to communicate well with managers and guests.

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  Buffalo wild wings

  Oct 2011 - Sept 2015

  Server trainer

  Execute simultaneous roles in staff training as well as comprehensive dining room and bar operations.Multitask across various critical operational roles to facilitate teamwork and delegate to front- and back-of-the-house staff including greeters, hosts, servers, and bartenders.Achieve optimal guest relations resulting in repeat and referral business.Mentor, train, and develop new servers regarding corporate procedures, federal regulations, and touch-screen computer operations. Follow Buffalo wild wings mission statement, "WOW" every guest; providing an excellent first impression supported by detailed product knowledge, personal energy, and positive public relations. Show less

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  Conduent

  Nov 2016 - Nov 2019

  Customer service technical support

  Navigate through multiple computer applications with speed and accuracy.Work with customers to resolve inquiries.Provide troubleshooting assistance to customersAccept and implement coaching and feedback in order to achieve individual and team performance goals.Maintain a high level of customer service/professionalism to a wide range of customers.Recommend products that best suit each customer.Ability to read and interpret documents.

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  Kern county library

  Feb 2020 - now

  Office assistant

  Handle large sums on moneyMaintain and update daily and weekly money report.Distribute Employee Reviews Overlook Contracts Make sure all circulation stations are prepared for the day (library cards, receipt paper, pens, etc.).Turn on all circulation stations, turn on televisions.Utilize good written and verbal communication skills, including professional telephone and email etiquetteBe aware of programs for the day to inform publicLook over previous days library card applications and make sure all were properly inputted into Horizon system Interact effectively with multi-functional and diverse backgroundsKeep book display filled with new books. Show less