Aishel Loefstok-Isabella

Aishel loefstok-isabella

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location of Aishel Loefstok-IsabellaWillemstad, Curacao
  • Timeline

  • About me

    Managing Director | ITSM Expert, Business Transformation, Senior ICT Manager.

  • Education

    • University of the dutch caribbean

      2010 - 2011
      Bachelor's degree senior management

      Activities and Societies: Senior Management Business Management

    • Stichting curaçao academy

      2014 - 2017
      Hbo - higher vocational eduction pedagogical certificate. (opleiding pedagogisch getuigschrift)

      Activities and Societies: Modules: Education Pedagogy; Educational Sociology; Pedagogy; Psycholog. Practice guidance Theoretical knowledge (with a focus on psychology, education and behavior, etc.) all the courses have been passed successfully.

    • Manoa management

      2010 - 2010
      Bachelor project management

      Activities and Societies: PRINCE2 Foundation. Prince Foundation

    • The university of the dutch caribbean – curacao, dutch caribbean.

      2010 - 2011
      Bachelor’s senior management.
    • Exin

      1987 - 1989
      Administrative information processing (ambi) modules. certification

      Activities and Societies: EXIN switched from the AMBI program to the modular and practical I-TRACKS. EXIN is one of the founding partners for the development and dissemination of ITIL

  • Experience

    • United telecommunication services uts

      Jan 1992 - Jan 1996
      Project leader

      - Project leader worked closely with department Processes.- Led and accomplished the implementation of the new billing application, and service order management system.- Designed and implemented the new digital UTS customer billing invoices. - Attended several training and courses to broaden my knowledge in the telecommunications industry.

    • Sft bank

      Jun 1996 - Dec 2010
      General information communication technology manager

      - Headed the ICT business, investment.- Managed a team of over 15 members,- Ensured smooth and efficient bank application processes and network infrastructure. - Provided quality support to users.- Responsible for convertion and migration of Core banking application and systems. - Liaised with local and international parties to realize strategic goals. - Advised SFT Bank and other related companies on ICT infrastructure design.- Managed credit/debit card solutions. - Member of the board of the daily SFT Bank Management.- Managed the Business Contingency Plans (BCP), Business Continuity Management (BCM), detailed Business Continuity Plans (DBCP), Required Gathering Validations (RGV), and Tabletop, execute procedures including evacuations. - Led the following assignment: ICT Business Manager - ICT Project Manager - Continuity Manager - Technical Development, Maintenance, support and helpdesk Manager - Manage and support IBM Iseries systems- Information Technology general control, Network Infrastructure and ICT Facilities Server room and IT department and ICT Investment - Information Technology Security Manager - Negotiate ICT contracts - Bank Cards solutions on all aspects of Debit and Credit card technology.- Customer Relationship with contractors, merchants, customers and vendors. E-Banking: Implemented the process of a completely new and secure internet banking system (SFT e- banking). Telecommunication system: Replaced the Telecom PBX system ERICSON MD110 with a new Telecom Avaya IP system. - Provided Information Technology support and advice to SFT companies and other related company. Show less

    • 4it business consultancy bv

      Jan 2011 - now

      - Business consultant responsible for delivering the best results to support companies. - Provide Technical and operational business support services.- Redefine business operations and models.- Implement application changes according to a digital transformation strategy. - Ensure a successful closure and completion of all aspects’ projects. - Lead, manage and coordinate all incoming and outgoing 4IT Business Consultancy activities.- Built relationships with customers to cultivate long-term relationships and maintain continues interactions.- Provide Management reporting. Show less

      • Managing Director

        Feb 2011 - now
      • Senior Business Manager Information Technology and Project Manager

        Jan 2011 - now
    • Aruba bank n.v.

      Feb 2011 - Oct 2014
      Senior information technology management consultant

      - Implemented, upgraded, and improved applications, commands, securities, procedures, and production systems of IBM iSeries and Card department.- Reported daily on my external consulting tasks to the ICT Manager.- Led several bank card and ICT department projects.- Delivered and effectively converting the bank card portfolio to the Visa and Mastercard standards.

    • Stichting r.k. centraal schoolbestuur curacao

      Feb 2011 - Apr 2011
      Information technology instructor

      IT Instrcutor at RKCS (SBO (high school))

    • Algemene spaar- en kredietcoöperatie acu

      Nov 2011 - Jun 2012
      External project manager

      - Project manager to support several end-to-end projects with positive corporate results.

    • Telecuracao

      Mar 2013 - Apr 2014
      External project consultant. conducted ict assessment and reorganize the facility and procurement.

      - Assessed the critical business objectives, ICT business requirements, technical transfer process. - Reported the issues to be resolved during the future design process. - Effectively recommended technologies and tools that the proposed enterprise network infrastructure will require for end-to-end monitoring, alerting, network infrastructure- Recommended to TeleCuraçao management a network infrastructure that will provide foundation to manage change and growth.- Document all findings and actions required. Show less

    • Girobank n.v. curacao and bonaire

      May 2015 - Nov 2017
      Interim general ict manager and card department manager.

      - Responsible for all aspects of ICT, Core Banking applications for all the five branches in Curacao and one branch in Bonaire, including budget, investment, network infrastructure and communication, bank debit and credit cards process and setup.- Manage a team of 46 members,- Reported to the Central Bank Curacao and St. Marten board Management in charge of Giro Bank. - Given oversight for the bank's daily operations, with responsibility for the bank's daily general ICT activities.- Lead the Bank Card activities, EMV card issuance and acquire ATM's, POS's and card conversions.- Ensured that all the banking applications, systems and the ICT network facilities, ATMs, and Point- of-Sales (POS) devices met user applications' needs. - Provided daily dashboard data to the Management.- Steered infrastructure changes with local and international vendors.- Managed Core banking, network infrastructure, bank applications and ICT equipment, E-banking, utility payments, the day-to-day ICT and bankcard process, and EMV bank card conversions. - Proficiently set up the IBM Cognos application linked to the Core banking and delivered the daily dashboard information to Giro Bank Management. - Together with their local and international vendors, we have worked on several projects. Show less

    • “ministerie van bestuur, planning en dienstverlening” (mbpd) governement.

      Mar 2018 - Dec 2018
      External project consultant. assessment information & communication technology within government.

      - Assessed the current ICT organizational structure, resources, ICT applications and system- Analyzed issues and cases, gap analysis of ICT projects.- Developed an action plan to improve the ICT department, applications, systems and resources.- Provided a baseline report with high risk findings and recommendations of the current ICT organizational structure within the organization of the current situation (2018) with the specific situation to supply to “Ministerie van Bestuur, Planning en Dienstverlening”.- Advise the Minister BPD about the high-risk items in the ICT infrastructure that need to be addressed.- Reported to the Secretary-General Ministry.- Certified the findings. Show less

    • Vidanova bank

      Mar 2018 - Jan 2023
      Independent project manager

      Project Issuing and Acquiring EMV for Contact and Contactless Mastercard debit card and Visa credit card.• As an External Project Manager, I reported to the Managing Director on project status. Lead the requested services of Vidanova Bank to upgrade their MasterCard chip debit cards and Visa credit cards and platforms to the latest requirements of the card industry. Issue Visa Credit cards and Mastercard debit cards.- Analyzing/testing/certifying the physical Mastercard and Visa chip cards and personalization via Mastercard and Visa platform. - Upgrading bank host systems, the bank EMV, and contactless Mastercard debit card and Visa credit card personalization applications on the Datacard platform. Acquire Visa Credit cards, Mastercard debit cards and American Express credit cards: - Improving the Point-of-Sale system, Bank Point-of-Sale application and devices, and network communication devices. I have effectively implemented, testing/certified terminal applications via MChip, ADVT, etc. and upgrade of host systems complying with MasterCard and Visa mandates with Vidanova Bank Project team members and local (Girasol Payment Solutions) and international stakeholders (Fiserv International, Euronet USA, Argotechno Brazil, Datacard/Entrust/Multipost, Mastercard, and Visa). Show less

    • Algemeen pensioenfonds van curaçao (apc)

      Sept 2022 - Nov 2022
      External project consultant

      - APC Bank NV.- Research, Analyze and advise core banking applications and products.- Advice on the Financial advantages and disadvantages of iCloud / in-house solutions vs. outsourcing to third parties vendors.- Reported to APC Bank Management.

    • Algemeen pensioenfonds van curaçao (apc)

      May 2023 - Jul 2023
      External project consultant

      - APC Bank NV.- Assessment of Mastercard and Visa debit and credit cards in physical and mobile wallets formats.- Meet the EMV standards and current card industry standards and trends.- Involved with the stakeholders of the project.

  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer work @ elementary school

      Issued by VJMC
      VJMCAssociated with Aishel Loefstok-Isabella