Experience

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  Seams like a dream (founder and ceo)

  Aug 1992 - Dec 2016

  Costume designer for stage, feature films and special events

  Over 25 years of experience in design and construction of costumes for film, stage and special events. Specialties include historical, vintage, couture and formal wear, fantasy, cosplay and science fiction

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  Liquid blue

  Oct 1996 - Jun 1999

  Inside sales representive

  Making the officially licensed t-shirts for the Grateful Dead, Pink Floyd, AC/DC, Jimi Hendrix, Led Zeppelin, The Beatles, Aerosmith, the Allman Brothers, David Bowie, the Rolling Stones, ZZ Top, the Ramones, KISS, Slash, Velvet Revolver, Rush, Bon Jovi, The Who, Elvis Presley, MLB, NFL and our own Guitar, Fantasy and Nature Lines.

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  Ng&g facility services int'l

  Jun 1999 - Feb 2003

  Estimator and account manager

  Estimator, Account Manager, Project Manager, Account Relations, Vendor Relations.NG&G is the respected leader in nationwide facility maintenance and repair services offering personalized national and regional facilities management solutions in the United States, Canada, Puerto Rico and the Virgin Islands.· Assisted in the management of the company's retail accounts, and all work related to them· Remote project manager for maintenance and construction at the retail store level· Create estimates for building maintenance, and presented to corporate contacts for approval· Scheduled and followed up with vendors and contractors as work projects evolved Show less

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  Americraft, inc

  Nov 2007 - May 2012

  Director of marketing

  Americraft is a novel fund raising approach, based on member driven purchases of custom crafted gifts. At our core we are about empowering interpersonal communication through deliberate, and thoughtful gifting.· Worked closely with product development team to ensure products met market needs· Developed financial models including forecasting, pricing and margin analysis· Managed budget for the company to influence the company’s financial profitabilityAchievement: Developed a marketing strategy to bring the company from 25 years of catalogue sales, into a complete Internet presence. Created all online sales logistics and marketing plans. Show less

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  Athol credit union ~ quabbin online credit union ~ quabbin mining company

  Feb 2008 - Aug 2012

  Contact center operations manager

  Supervisor for the Contact & Marketing Center for the Athol Credit Union, and its two subsidiaries; the Quabbin Online Credit Union and the Quabbin Mining Company.· Enthusiastically manages the development of staff by ensuring that they receive the appropiate amount of counseling, coaching and training, and encourages personal development· Responsible for ensuring that the operational and financial objectives of the call center are met· Develop marketing plans for sales, and tracking of goals for incentive rewardsAchievement: Growth of the online division of the Credit Union from zero to $6 million in assets in 2 years, through a marketing plan that consisted of telephone sales and direct mail and web campaigns.www.atholcreditunion.comwww.quabbinminingcompany.comwww.quabbinocu.com Show less

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  Ymca

  Mar 2011 - Oct 2019

  Certified personal trainer, group fitness instructor

  MOSSA Group Power, Group Core, Group Active, ViPR 3D30 and ViPR Move certifiedSPIN Instructor Certification; Mad Dogg AthleticsTRX Suspension Trainer, TRX STCStrength and Conditioning CoachWellness Mentor

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  Main street america insurance

  Aug 2012 - now

  Operations Supervisor, Service CenterIntegrated Customer SolutionsProperty and Casualty Producer License in Massachusetts and 40 additional StatesThe MSA Service Center, based in Keene, N.H., saves you time and money by handling your agency's routine administrative duties. By placing accounts in the Service Center, you can focus on more profitable business and rest assured your policyholders are receiving superb service. Additional benefits of the Service Center include providing improved levels of customer service to your customers, helping you identify cross-selling opportunities and maintaining regular dialogue with your key agency contacts. Show less

  • Senior Customer Service & Sales Specialist - Agency Relationship Manager - MSA Service Center

    Dec 2020 - now

  • Operations Supervisor, MSA Service Center

    Aug 2012 - Dec 2020