
Mai VU
Customer Advisor

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About me
Project Manager @ Hopscotch Sopexa | Master's degree in Marketing & Consumer Relations
Education

Hanoi University
2009 - 2014Bachelor’s Degree Bachelor degree in Accounting in Faculty of Management and Tourism. Training in English Average GoodAccounting, Management, Finance

Université de Haute-Alsace Mulhouse-Colmar
2015 - 2016Master's degree Marketing and Consumer Relations GoodActivities and Societies: Communication, Telemarketing, Web marketing, Product Marketing Direct Marketing, Online Marketing, Marketing Strategy, Strategic Marketing Wine, Wine tasting, The history of wine Gastronomy, Oenology
Experience

Microsoft Vietnam, Lumia smartphone project
Aug 2013 - Dec 2014Customer Advisor- Boosted sales of Lumia products at Vien Thong A Hai Duong, products training to sales staffs at the store.- Summarized sales out performance, submitted Smart Devices Sales out Online, reported on market information and issues at stores.Achieved on average 108% monthly revenue growth rate during 14 months of working.

Cattin Frères SARL (Joseph Cattin winery)
Feb 2016 - Aug 2016Intern in Marketing and Export, Assistant of Brand Manager- Involved in the process of market research in English speaking countries (USA, Canada) and Asian countries to determine potential sales; and involved in the preparation of campaign strategy for these markets.- Participated in occasional events hosted by winery such as winery visits, cellar tours, wine tasting.- Prepared information sheets, marketing materials and logistics in regional and international wine fairs (ProWein 2016 in Dusseldorf, Germany and Vinexpo Hong Kong 2016).Achieved: Hosting and guiding 3 visiting groups per day while maintaining the office work mentioned above. Time management, interpersonal skills and customer relations, living and working diversity with different nationalities. Show less

Tan Khoa Distribution Corporation
Jul 2017 - Jun 2019Retail Operations Manager- Developed sales and marketing plans base on the company mission, strategies; worked and reported directly to General Manager and Brand Directors to liaise and implement brand objectives. - Managed and operated activities of the 2 wines and spirits Bacchus Corner stores in Ho Chi Minh City.- Built media relations with different categories: social networks, online newspapers, emails.- Co-organized weekly and monthly events: wine & food tasting, wine master classes, wine dinners.- Took care of and found retail and corporate customers. - Trained for staffs: products knowledge, sales processes, warehouse and operation processes. - Effectively developed the capability of sales team to reach the target.Achieved sales plan, leaded and trained the retail sales team well, maintaining the development of retail in HCMC. Show less

Hopscotch Sopexa
Nov 2019 - nowProject Manager
Licenses & Certifications

DELF B1
The French Ministry for National EducationDec 2019
DELF B1
French Ministry of EducationNov 2019- View certificate

Creating Great First Impressions
LinkedInNov 2019 - View certificate

Content Marketing: Social Media
LinkedInNov 2019 
Certificate of Internship in Young Visionaries
AIESECJun 2012
Global Intern
AIESEC in Malaysia
Volunteer Experience
English Teacher & Activity Creator
Issued by AIESEC on Jun 2012
Associated with Mai VU
Languages
- enEnglish
- frFrench
- viVietnamese
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