Catherine Linget

Catherine Linget

Customer Relations Center Operator

location of Catherine LingetFrance

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  • Timeline

  • About me

    IBM Technology / Software part

  • Education

    • Université Paris-Sorbonne

      -
      Master 2 (M2)
    • Université Panthéon Sorbonne (Paris I)

      1993 - 1994
      2nd year Masters Program in Trade International Business, Trade, and Tax Law
  • Experience

    • Visa

      Jan 1984 - Feb 1997
      Customer Relations Center Operator

      - Week end, Day off and Holidays- Authorization for transactions (cash and purchase) regarding French and Foreign cardholders - Lost and stolen cards process - Replacement of cards

    • IBM

      Mar 1998 - now

      - IBM Public Cloud : >190 products, > 200 API services and an ecosystem of software images *Enterprise grade: Compute (VS, Bare Metal, Serverless and Containers) Storage, Data Bases and Network*AI and Analytics : computer science in which machines are programmed to mimic cognitive functions associated with humans*Modernization and Cloud Native : cloud-native development approach leads to a faster time to market- Customer base : From North to South via East - whatever the size and the industryEx: Archive with Cold Vault Ex: Back up/Recovery Ex: Chatbot* Show less - IBM Public Cloud : > 190 products, over 200 API services and an ecosystem of software images*Enterprise grade : Compute (VS, Bare Metal, Serverless and Containers), Storage, Data Bases and Network*AI and Analytics : computer science in which machines are programmed to mimic cognitive functions associated with humans* Modernization and Cloud Native : a cloud-native development approach leads to a faster time to market- Customer base : Ecosystem = Whosalers, Resellers and IntegratorsEx : Business Partners journey (contracts, training, demonstration ...) - Ex : Resolution of specific requests regarding contracts and subcriptions) Show less

      • Software Contract Manager

        Sept 2023 - now
      • Advisory Public Cloud Seller

        Jan 2022 - now
      • Advisory Public Cloud Seller

        Jul 2021 - Dec 2021
      • Digital Expert - Communication and Prospection

        Jan 2016 - Jun 2021
      • Corporate solutions seller

        Mar 1998 - Jun 2021
  • Licenses & Certifications

    • Enterprise Design Thinking Practitioner

    • Insights Selling

    • Enterprise Design Thinking Practitioner

      IBM
      View certificate certificate
    • Certificate in Professional Digital Selling

      Digital Marketing Institute
      Mar 2016
      View certificate certificate
    • Social Selling Digital Practitioner

      IBM
      Oct 2018
      View certificate certificate
  • Volunteer Experience

    • Logistique pour clubs sportifs

      Issued by Associations locales
      Associations localesAssociated with Catherine Linget