Robert T.

Experience

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  NCH

  Aug 1996 - Jul 2006

  Administrative Director / Administrative Coordinator / Clinical Manager / Critical Care RN

  ADMINISTRATIVE DIRECTOR - (Five Years) Responsible for Five departments and 200 staff. - included staff development, mentoring, coaching and general management of RNs, LPNs, CNAs, Unit Secretaries, and Clerical, budget management, ensure JCAHO compliance, state regulatory requirements, policy and procedures. direct ongoing performance improvement projects, staff hiring. ADMINISTRATIVE COORDINATOR - (Two Years) Supervisor for 615 bed, two hospital system - Responsible for patient flow, clinical staffing, administrative issues and customer service concerns with immediate resolution.CRITICAL CARE REGISTERED NURSE - Medical Intensive Care, Surgical Intensive Care and Open Heart Recovery experience as Staff nurse and unit shift manager. Managed a 12 bed SICU. Show less

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  TeleTracking

  Aug 2006 - Jun 2014

  Patient Flow Product Specialist

  PATIENT FLOW PRODUCT SPECIALIST (January 2008 - June 2014) Web demonstrations of solutions. Weekly “Coffee with Bob” solution tips and tricks web casts. Sales support IT solution demonstration. Discovery assessments for potential new clients with a report for follow up to identify areas for improvement and how the solution can fix those areas and bring value to advance and close the sale. Discovery assessments and education for current clients when their process has fallen from the recommended best practices with a report for follow up. Keeping the VM (Virtual Machine) demo solutions server up to date. Creating demo scripts and presentations for the Sales team to use. Creating specialty demo images for special demo situations. Work with the Development Department on incorporating new design enhancements and requests. Attend and host trade shows. RFP participation.ENTERPRISE CAPACITY MANAGEMENT CONSULTANT (April 2007 - January 2008)Avanti Consulting - a division of TeleTracking Technologies Detailed patient flow assessments on a consulting fee basis. Patient flow assessments in preparing for implementation of TeleTracking® patient placement solution software. Assess and recommend changes to current patient workflows of current TeleTracking® clients to bring them up best practice standards.WORKFLOW CONSULTANT (August 2006 - April 2007)Responsible for sales support and solution demonstration to move the prospect in the sales process toward closing. Patient flow assessments for potential new clients with a report for follow up. Patient flow assessments for current clients when their process has fallen from the industry recommended best process with a report for follow up. Show less

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  ABOUT Healthcare

  Jun 2014 - Feb 2015

  Patient Flow Solutions Specialist

  Resident clinical solution expert for the sales team. Solution demonstration for sales on both pre-sales as well as client education. Discovery assessments for potential new clients with a report for follow up to identify areas for improvement and how the solution can fix those areas and bring value to advance and close the sale. Develop client relationships pre-sale, during, and post sale. Gathering competitive knowledge whenever possible. Web demonstrations of solutions. Attend and host trade shows. Keeping the demo server and solutions up to date. Work with Marketing to create demo scripts and presentations for the sales team to use. Show less

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  Extension Healthcare

  Oct 2015 - Oct 2016

  Clinical Solution Specialist

  Focused on sales support activities and provide clinical peer-peer sales support within a sales region. Assisted with new account development and expansion of our customer base through clinical process consultation, solution demonstration and assisting with customer deployments. Other duties include assisting with the clinical discovery process and defining requirements for services proposals, providing input on sales support presentation materials and the product/company roadmap, and supporting tradeshows and professional conferences.Understanding customer's requirements and assist sales team in capturing clinical assessment for professional services proposals. Prepare thorough written reports for existing and prospective customers. Responding to functional and clinical elements of RFl and RFP. Generate and maintain key clinical relationships in given region or territory to support the sale's teamsstrategies for procuring new opportunities. Translate client needs to develop a solution strategy in conjunction with relevant market and competitive analysis. Research and maintain competitive knowledge and communicate information to design key stakeholders Show less

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  McKesson

  Oct 2016 - May 2017

  Director of Clinical Solution Consulting, Capacity and Workflow Management Solutions

  Director Clinical Solution Consulting for McKesson's Integrated Capacity Management Solution. This solution leverages predictive analytics to empower hospitals and healthcare systems to predict and optimize their capacity and staffing and to manage the journey of patients through hospitals and health systems.Responsibilities - Management of the Clinical Solutions Consultants. Devising deal strategies, executive briefings, creation and implementation of prospect discovery assessment process with a presentation and executive summary, solution demonstrations, RFP and ROI participation, developing sales training tools, customer retention, R&D, assisting with trade shows, developing and growing executive prospect relations, strategic planning Show less

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  Change Healthcare

  Oct 2016 - Jul 2017

  Director of Clinical Solution Consulting, Integrated Capacity Management Solutions

  This enterprise solution leverages predictive analytics to empower hospitals and healthcare systems to predict and optimize their capacity and staffing and to manage the journey of patients through hospitals and health systems.Accomplishments - Created an education program for the sales and inside sales team on how a command center in the hospital works and its tremendous importance in any hospital.Responsibilities - Management of the Clinical Solutions Consultants. Devising deal strategies, executive briefings, creation and implementation of prospect discovery assessment process with a presentation and executive summary, solution demonstrations, RFP and ROI participation, developing sales training tools, customer retention, R&D, assisting with trade shows, developing and growing executive prospect relations, strategic planningReason for leaving - When McKesson Technology Solutions merged with Change Healthcare my position was eliminated with 580 others. Show less

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  IMethods

  Jan 2018 - now

  Capacity Management Consultant

  Provide hospital sponsored off shift, on site, go live support for capacity management solutions. SME consulting of hospital/healthcare system capacity management solutions, best practices, solution decision process consulting through discovery assessments and fact finding. General capacity, staffing consulting.

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  B&B Homecare of Broward

  Aug 2018 - now

  Homecare Nurse Manager
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  Florida Medical Center - a campus of North Shore

  Jan 2019 - now

  Registered Nurse