Talk to sales Try for Free
Jiya .

Jiya .

Assistance Coordinator

Followers of Jiya .126 followers
location of Jiya .Mississauga, Ontario, Canada

Connect with Jiya . to Send Message

Connect

Connect with Jiya . to Send Message

Connect

  • Timeline

  • About me

    Project Management Student | Aspiring Project Manager | Seeking Opportunities

  • Education

    • Kurukshetra University

      2015 - 2018
      Bachelor's degree Computer Science 7.0

      Activities and Societies: Table Tennis Graduated from Kurukshetra University

    • Algoma University

      2024 -
      Graduation Certificate Project Management

  • Experience

    • Allianz

      Jan 2019 - Mar 2023
      Assistance Coordinator

      • Adeptly handles complaints and conducts periodic follow-ups with Nissan Motors vehicle owners to ensure customer satisfaction and issue resolution.• Negotiating with PAN India Nissan Dealerships, ASM, RSM and CQ team.• Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality.

    • Allianz Partners

      Jan 2019 - Mar 2023
      Customer Service Representative

    • Teleperformance

      Feb 2022 - Apr 2023
      Technical Support Representative

      • Provides technical support to end users working remotely on Laptop and Windows/ MAC Desktop.• Downloading and installing the Norton antivirus.• Providing support related to the antivirus issues.• Renewing the product services.

  • Licenses & Certifications

    • Managing Jira Projects: 3 Helpful Concepts and Features

      LinkedIn
      Feb 2024
      View certificate certificate