Khaled M.

Experience

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  Lemon Act

  Feb 2011 - Jan 2013

  Brand Promoter

  • Established client rapport building by interacting with the consumers and helping them understand the promoted product, which helped increase sales.• Generated daily sales reports to have an insight into how customer service is impacting sales.• Analyzed consumer usage patterns to identify trends and target key demographics to increase sales.

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  Cyprus International University

  Feb 2015 - Mar 2015

  Student Volunteer

  • Monitored attractions according to written guidelines during operation to reduce safety risks.• Ascertained the needs of students and created games and attractions.• Developed cooperative relationships with the team, which formed a robust working environment.

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  Saudi Structures Contracting Company

  Aug 2016 - Oct 2016

  Architecture Site Supervisor (Internship)

  • Attended weekly on-site meetings with subcontractors and clients.• Implemented safety procedures and verified that workers wore proper safety attire to limit injuries and prevent accidents.• Analyzed blueprints and other project specifications to completely understand all job requirements and determine how many workers would be required on-site.• Coordinated site investigations, documented issues, and escalated to executive teams as needed.

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  Malak Mall

  Oct 2017 - Oct 2018

  Assistant Manager

  • Managed a team of over 20 employees.• Handled the recruitment and onboarding of new joiners by training them on different approaches for better workplace efficiency & goal achievement.• Implemented employee performance reviews and monitored expense patterns.• Updated store inventory and placed shipment orders while coordinating with distributors to schedule deliveries.

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  Emirates

  Nov 2018 - Sept 2020

  Flight Attendant (Grade 2)

  • Provided a high level of customer service by engaging with the passengers, welcoming them on board, and delivering safety presentations.• Performed first aid on passengers in emergencies while coordinating with the team to resolve the situation quickly.• Communicated and updated the team on flight details to ensure a smooth-running flight.• Promoted in-flight retail to sell high-end goods and Emirates services.• Provided a high level of service by operating the galley and controlling the workflow onboard to ensure customer satisfaction and smooth operation. Show less

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  Emirates

  Oct 2021 - now

  Flight Attendant