Amala Selvaraj

Amala Selvaraj

Senior Customer Service Representative

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location of Amala SelvarajGreater Toronto Area, Canada

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  • Timeline

  • About me

    Senior Vice President - Internal Audit - Risk, Treasury, Finance

  • Education

    • St. Xavier's College

      2005 - 2008
      Bachelor of Science (BSc.) Statistics

      University of Mumbai

    • University of Mumbai

      2013 - 2016
      Master of Business Administration (MBA) Finance

      Jamnalal Bajaj Institute of Management Studies

  • Experience

    • Barclays

      May 2008 - Oct 2009
      Senior Customer Service Representative
    • HDFC Bank

      Nov 2009 - Apr 2014
      Deputy Manager - Operational Risk Management Department

      Played key role in implementation of BASEL II Accord (AMA Framework) on Operational Risk Management.Worked on the implementation and review of granular Risk and Control Self-Assessment (RCSA) (Pilot Project)Worked on development and review of new and existing Key Risk Indicators (KRI) of Retail LendingSuccessfully implemented scenario analysis and stress testing framework for 7 units of the bank Successfully implemented loss data automation project in co-ordination with Business Process Re-engineering TeamResponsible for control testing for effectiveness, relevance and feasibility in conjunction with business unitsEditor and creative designer of Monthly newsletter on ORM aimed at creating risk awareness among employees. Show less

    • Reliance Capital | Reliance Group

      May 2014 - Jan 2016
      Deputy Manager - Enterprise Risk

      Worked on the implementation of the Enterprise risk management framework for the lending vertical in accordance with Basel II Accord, COSO Framework, and Reserve Bank of India risk management guidelines Successfully automated the quarterly Risk and Control Self Assessment (RCSA) exercise in co-ordination with IT TeamDeveloped risk scoring model for lending departments based on RCSA, KRI, and control effectiveness testingResponsible for annual update of Operational Risk, Business Continuity and Risk Audit policiesInitiated Scenario Analysis and Stress Testing in ERM as part of Integrated Best Risk Management Practices InitiativeDeveloped training module on Business Continuity and Fire Safety in workplace for ISO 22301certification Show less

    • Axis Bank

      Jan 2016 - Sept 2017
      Manager - Operational Risk

      Responsible for conducting end to end management/evaluation of Operational Risk associated with Retail Lending, Small Business Banking, Cards and Payments DivisionConducted change management and risk assessment for 100+ newly launched products/process Undertook thematic studies on vulnerable departments/processes for appraising Senior Management and Operational Risk Management CommitteeWalthrough/audit conducted for 20+ units for validation of Risk and Control Self Assessment Scores and risk indexResponsible for conducting Root Cause Analysis on internal and external loss events, and audit observationsTraining module developed on Loss Data Reporting and collection system for branch staff Show less

    • Scotiabank

      Feb 2018 - Nov 2021

      Responsible for the development, implementation and management of a formal Internal Risk and Controls Framework (1B) for Canadian Banking – Global Contact CentersSupervise and review the annual risk and control self-assessments (RCSA), control walkthroughs, audit preparedness and annual testing of all in-scope controlsDeveloped the quarterly Key Risk Indicator (KRI) reporting for Global Contact Canters Developed program to asses emerging risks and conduct gap analysis for compliance with auditing standards through end to end review and ensure execution of recommendationsMeeting obligations under the Operational Risk Management Framework, NIRA, Regulatory Compliance Risk Management Framework, AML & ATF enterprise policies and the Guidelines for Business Conduct Show less

      • Manager, Enterprise Compliance

        Jan 2020 - Nov 2021
      • Manager - Risk & Control

        Feb 2018 - Jan 2020
    • Citi

      Nov 2021 - now
      Senior Vice President - Internal Audit

      Risk, Treasury, Finance

  • Licenses & Certifications

    • ACElerate Basic

      Dale Carnegie Training
    • Investment Funds in Canada

      Canadian Securities Institute (CSI)
    • Certified Anti-Money Laundering Specialist (CAMLS)

      ACAMS
      May 2021
    • Canadian Securities Course

      Canadian Securities Institute (CSI)
      Jan 2018
  • Honors & Awards

    • Awarded to Amala Selvaraj
      Best of the Best Scotiabank Dec 2020
    • Awarded to Amala Selvaraj
      Best of the Best Scotiabank October 1, 2019
    • Awarded to Amala Selvaraj
      Alert Employee Award HDFC Bank September 1, 2010
  • Volunteer Experience

    • Member

      Issued by Ascend Leadership
      Ascend LeadershipAssociated with Amala Selvaraj
    • Mentor

      Issued by ACCES Employment on Jul 2020
      ACCES EmploymentAssociated with Amala Selvaraj
    • Volunteer/ Mentor

      Issued by Citi on Feb 2022
      CitiAssociated with Amala Selvaraj
    • Director Of Communications - SAN

      Issued by Scotiabank on Aug 2020
      ScotiabankAssociated with Amala Selvaraj