Nikki Shepard

Nikki Shepard

Assistant Store Manager

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location of Nikki ShepardUnited States

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  • Timeline

  • About me

    Principal Product Manager. Conquer & Salesforce whisperer.

  • Education

    • Genesee Community College

      -
      Associate of Arts and Sciences - AAS Business Administration and Management, General
  • Experience

    • Deep Blue Pool & Spa

      Mar 2009 - Apr 2010
      Assistant Store Manager
    • Ace Swim & Leisure

      Apr 2010 - Sept 2011
      Sales Associate
    • Paychex

      Sept 2011 - Apr 2022

      Provides strategic guidance to sales & marketing stakeholders, process owners, IT, & external vendors for Sales Enablement initiatives, tools, & enhancements that help the organization achieve its goals. Designs reporting to support sales leadership & larger sales strategy initiatives while looking for opportunities to improve data integrity/collection through process improvement and system design.

      • Sr Business Intelligence Analyst

        Aug 2021 - Apr 2022
      • Sr Sales Strategy, Operations, and Planning Analyst

        Mar 2021 - Aug 2021
      • Sales Enablement Analyst

        Dec 2017 - Mar 2021
      • PIA Support Specialist

        Jun 2016 - Dec 2017
      • PIA H&B Service Specialist

        May 2015 - Jun 2016
      • Operating Risk Audit Specialist

        Dec 2014 - May 2015
      • Agency Specialist II

        Oct 2012 - Dec 2014
      • Agency Specialist I

        Sept 2011 - Oct 2012
    • Conquer

      Apr 2022 - now
      • Principal Product Manager

        Feb 2024 - now
      • Vice President of Implementation

        Apr 2023 - Feb 2024
      • Director of Implementation

        Oct 2022 - Apr 2023
      • Platform Engineer

        Apr 2022 - Oct 2022
  • Licenses & Certifications

    • Salesforce Certified AI Associate

      Salesforce
      Dec 2024
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Sept 2024
    • Salesforce Certified Advanced Administrator (SCAA)

      Salesforce
      Dec 2024