Stephen Pangestu

Experience

• 

  University of Oklahoma

  May 2018 - Apr 2020

  -Lead informative and personable 90 minute walking tours of campus to prospective students, families, and staff-Served as an ambassador for the University, presenting and providing information about various facets of OU-Created an inclusive and welcoming environment for campus visitors -Duties included assisting visitors with design and engineering projects, maintaining fabrication lab equipment, and assisting visits with training and use of fabrication lab equipment (3d printers, laser cutters, and woodworking tools). Work with a team of current students and staff to welcome a diverse group of incoming students to the University of Oklahoma. Facilitated conversations with students and parents about academic advising, the transition to college, and more. Work with a team of current students and staff to welcome a diverse group of incoming students to the University of Oklahoma. Facilitated conversations with students and parents about academic advising, the transition to college, and more.

  • Campus Tour Guide

    May 2019 - Apr 2020

  • Innovation Hub Fabrication Lab Student Employee

    Aug 2018 - Apr 2020

  • New Sooner Orientation Guide

    May 2019 - Aug 2019

  • New Sooner Orientation Guide

    May 2018 - Aug 2018
• 

  Vanderbilt University

  Aug 2020 - May 2022

  - Provide crisis response through an on-call rotation at a professional level for all campus residential students and facilities- Interview, select, train, and advise 15 Resident Advisors across three first-year area residential college buildings- Work with supervising area coordinator to ensure that facilities issues and students of concern are attended to- Interface with campus partners such as Facilities, Housing Assignments, and the Student Care Network - Course focused on teaching leadership theories and human centered design skills through an immersive, mentored project- Managed the course’s Brightspace page (Learning Management System) including creating modules and updating grades- Co-designed and iterated with course instructor weekly to improve our pedagogical methods and the course experience- Graded assignments; provided constructive feedback and suggestions for improvement to 29 students in a timely manner - Collaborated with supervisors to improve processes and the quarantine student experience- Prepared rooms for students in quarantine and isolation; oversaw students in quarantine and isolation- Served in an on-call capacity; utilized student care and crisis management skills

  • Graduate Area Coordinator

    Aug 2021 - May 2022

  • Graduate Teaching Assistant

    Jan 2021 - Dec 2021

  • Graduate Building Manager for Quarantine and Isolation

    Aug 2020 - May 2021
• 

  The University of Georgia

  May 2021 - Aug 2021

  NODA Graduate Intern for New Student Orientation

  - Trained and advised a team of 16 student orientation leaders, working with a team of 2 fellow interns and 2 supervisors - Generated and utilized Orientation Leader learning outcomes and a mid-summer performance evaluation survey form- Executed 35 full-day orientation sessions for over 7000 incoming students throughout the course of the summer

• 

  National Education Equity Lab

  Mar 2022 - now

  - Manage and optimize portals for student applications, school nominations, and course implementation, ensuring seamless and efficient processes.- Create and oversee student rostering processes, ensuring accuracy and data guideline adherence across 10+ university partner systems- Maintain and update communication templates, manage school success reporting resources, and provide timely reports to internal and external stakeholders on school engagement and progress.- Create and track all billing processes, monitor agreements with Local Education Agencies (LEAs), and ensure accurate and timely financial communications. Show less - Maintain and improve our Salesforce instance, including working with flows, custom/standard objects and fields, reports and dashboards, UI updates, and Digital Experiences- Lead team Retrospectives, presenting data and leading discussions on continually improving our processes and results- Co-Lead digital transformation of the School Admissions Process, migrating from Google Sheets and Qualtrics to Salesforce- Develop and operate school partnership and student admissions process for over 200 schools and 5000 students each semester- Serve as a main point-of-contact for external partners questions and concerns about the enrollment process via Zendesk Show less

  • School Success Operations Manager

    Jul 2024 - now

  • Admissions and Data Manager

    Jun 2023 - Jul 2024

  • Senior Admissions and Data Associate

    Jul 2022 - Jun 2023

  • Admissions and Data Associate

    Mar 2022 - Jul 2022