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Tom VanCott

Tom VanCott

Courtesy Clerk

Followers of Tom VanCott92 followers
location of Tom VanCottLas Vegas, Nevada, United States

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  • Timeline

  • About me

    Always seeking to expand my knowledge and experience. Excited for a positive future where I make a difference!

  • Education

    • ITT Technical Institute-Las Vegas

      2011 - 2014
      Associate's degree Network and System Administration/Administrator

      Began study in Visual Communications and then finished in Information Technology - Networking Systems Administration.

  • Experience

    • Albertsons

      Mar 2008 - Mar 2011
      Courtesy Clerk

      Provide customer service, retrieve shopping carts, assist customers around store and to their car with their purchases, maintain store cleanliness, return and organize products, bag customers groceries, answer phone calls, restock products, and train new employees.

    • Sears, Roebuck and Co.

      Jun 2011 - Dec 2011
      Cashier

      Provide customer service and process POS (point of sale) transactions. Operate registers, maintain department's appearance, and restock merchandise.

    • U.S. Security Associates

      May 2012 - Jul 2014
      Shift Lead

      Manage graveyard shift while providing customer service to clients affiliates. Survey the site to assure its security.

    • UPS

      Apr 2014 - Jul 2014
      Tech Support

      Provide customers with assistance troubleshooting issues with computers, printers, accounts, proprietary software, and general issues as well. Also assist in installation of software, changing security permissions, installing/updating drivers, and uninstalls.

    • Spartan Resources

      Oct 2014 - Oct 2014
      Contract Network Cable Installer

      Employed for a 2 week gig. Assisted in team installing network cable and deploying switches in an enterprise environment; the SAP convention.

    • Bravo Store Systems

      Jan 2015 - Jan 2018
      Level 2 Tech/Customer Support and Onboarding Coordinator

      Provide customer service and support Bravo software; Installations, configurations, training, and general support. Support clients Hardware; Computers: Windows(7,8, and 8.1) Printers: thermal printers(Label and receipt), laser printers(single and multi-tray), and scanners(Barcode, ID, ect.).

    • Anthem, Inc.

      May 2018 - Jan 2019
      Customer Service Representative

    • Curaleaf

      Jan 2023 - now
      Information Technology Help Desk Technician

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Tom VanCott
      Honors Dean and ITT Technical Institute of Las Vegas 2013 Received Certificate of Honors for my Grades.

  • Volunteer Experience

    • Help prepare lunch's

      Issued by Three Square Food Bank on Sept 2015
      Three Square Food BankAssociated with Tom VanCott