Milly Vega, M.A.C.

Experience

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  El Cronista Newspaper

  Jan 2003 - Jul 2006

  Journalist/Columnist/Photographer/Sales Executive

  Contributing monthly columnist with "De todo un poco" or its English translation "A little bit of everything" and journalist for the paperPublished 10 news articles and 17 opinion articlesMade the front cover of the monthly paper with stories in June and October 2005

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  Dr. Pila Metropolitan Hospital

  Feb 2006 - Apr 2006

  Public Relations Assistant (Internship)

  Contributing writer and editor for the internal newsletterCoordinator of the Relay for Life event, working in fundraising, promotion, and volunteer recruitmentEvents coordinator

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  Prensa Comunitaria

  May 2006 - Aug 2007

  Co-wrote the nomination form for the Tina Hills Award, from Angel Ramos Foundation, through which the organization won a $20,000 prizeWrote the nomination form for the Solidarity Award, from Miranda Foundation, through which the organization won the $5,000 prizePublished 11 news stories in El Nuevo Día, through a news agency agreement between both organizations, and generated $825 for the organizationPublished 16 news stories in Prensa Comunitaria's regional newspapers, including a front cover and a center spreadTrained residents from underprivileged communities on how to write news stories and gain positive media coverage for their communitiesTrained 10 community leaders from the southern area of Puerto Rico responsible for the launch of the newspaper Prensa CaribeBrought 40 new contacts to the organization who served as volunteers and information sources for stories Show less

  • Webpage and print media writer and workshop facilitator/Americorps*VISTA member

    Aug 2006 - Aug 2007

  • Freelance Copywriter

    May 2006 - Aug 2006
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  Cumbre Social, Inc.

  Nov 2007 - Dec 2008

  Media and Educational Projects Officer

  Got an advertising value equivalency (AVE) of $100k with media tour for the event Cuarto Congreso de la Cumbre Social, hosted at the Puerto Rico Convention Center, which reunited 350 people from 160 organizationsIncreased free media coverage by 50 percent compared to previous yearsGot one of six nominations for the Solidarity Award, from Miranda Foundation, among 40 organizationsEditor of Memorias de la 4ta Cumbre Social, a 220-pages book, performing tasks such as copywriting, editing, and proofreading, photo and color selectionCo-producer and script writer of the video Cuarto Congreso de la Cumbre SocialEditor, writer, and photographer of two issues of the 40-pages magazine Ambiente Cumbre Social, one about renewable energy sources and another one about agricultureResponsible of partnerships with Universidad Metropolitana, Pontificia Universidad Católica, AARP, and Prensa Comunitaria. Show less

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  El Nuevo Día

  Feb 2009 - Mar 2009

  Independent Contractor at Corporate Affairs Department

  Worked for one of the department's programs named El Nuevo Día Educador (ENDE)Assisted in the coordination of El Nuevo Día Educador Awards, giving follow-up to students by phone, gathering students' documentation, scanning and electronically archiving their documents to be reviewed by the judgesPrepared packages to be sent by mail to schools invited to participate in the program's activities

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  Caribbean Temporary Services

  Aug 2009 - Dec 2009

  Marketing Copywriter at Medical Card System

  Wrote and translated copy for marketing and public relations materials related to the company’s Medicare Advantage and commercial products, according to the instructions of the Center for Medicare and Medicaid Services (CMS)Assisted in the organization of the 2010 Sales Kickoff Event and the 2009 Provider's ConventionSummarized news stories related to the health insurance industry for the company's top executives to readCoordinated the publication of the employees' newsletter

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  MCS Puerto Rico

  Dec 2009 - now

  Know and apply copy writing rules in English and Spanish, CMS Marketing Guidelines and regulations about content and distribution of communications; review, write and/or edit internal and external corporate communications such as letters, manuals, key messages, directories, P&P, presentations, and proposals; develop work plans for communications to be issued as part of operational changes, special projects, events, and any other situation; validate with operational areas the veracity of communications; submit communications for review and approval of the Corporate Communications Unit to guarantee compliance with corporate image, policies and procedures, state and federal regulations of the health insurance industry; serve as Communication Partner of the Providers Department acting as liaison between the Corporate Communications Unit and the department’s employees, and register all informative letters developed and issued annually, among other tasks Wrote and send 71 letters on 2017 to providers about changes in federal and state regulations, health plan benefits, best coding practices, claims billing and payment policies, and fee schedules, among other subjectsActed as editorial coordinator and content developer for the quarterly magazine Proveedores al DíaIntroduced and educated managers to the RACE model for developing effective communication plans Show less Responsible of facilitating and supporting regulatory compliance activities for the organization. Research and interpret regulatory requirements, identify operational owners and work with them to guarantee an adequate interpretation and implementation of regulatory requirements. Review regulatory reports and related documents, before being submitted to regulatory agencies, and monitor and manage document submission to regulatory agencies.Developed and created the first department manual on how to review and submit Medicare Advantage marketing materials to regulatory agenciesReviewed 900 marketing materials on 2016 and 439 marketing materials on 2015 with a 99.9% approval rate from the Center for Medicare and Medicaid Services (CMS) and the Health Insurance Administration (ASES, by its Spanish acronym)Hold a 100% rate of timely submissions of reports and time extension grants from ASES agency Show less In charge of writing, editing, and translating documents in English and Spanish, such as enrollees inscription forms, manuals, documents for CMS, OIC, and OPP regulatory agencies, newsletters, and letters for enrollees and employers; analyzing and comparing health insurance products and its benefits, analyzing the impact of laws and ruling letters on company procedures, and reviewing printed material, among other project requirements• Participated in the implementation cycle of 11 health insurance products, including those to comply with the "Obamacare", effective since January 1, 2014. Wrote, proofread, and translated operational documentation for their implementation. • Analyzed operational impact from state and federal laws, like the Patient Protection and Affordable Care Act (PPACA), the Autism Law, and the Parity Law for Oral and Injectable Cancer Drugs, among others• Created a 25 letters-module for the Underwriting Department directed to applicants and policy holders of four new individual health insurance products launched in 2010• Appointed as member of a committee that increased to 3.5 stars the rating of the Medicare Advantage products awarded by the Center for Medicare and Medicaid Services (CMS)• Developed a strategy to accurately and timely perform data entry of 51 health plans into an internal system application in three days. Show less

  • Corporate Communications Specialist

    Jun 2019 - now

  • Providers Communications Specialist

    Apr 2017 - Jun 2019

  • Compliance Specialist

    Apr 2015 - Apr 2017

  • Communications Technician

    Dec 2009 - Apr 2015
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  - Freelance

  Feb 2010 - now

  Freelance Writer

  Published an article in Revista Huellas, the international web magazine of the Communion and Liberation Movement, about the visit to Puerto Rico of Monsignor Amel Nona, Archbishop of Mosul in IraqPublished seven opinion articles in El Nuevo Día section "El Ojo Público" from 2011-2012.Published six opinion articles in Prensa Comunitaria webpage from 2010-2011.Published articles and press releases in printed and online newspapers, such as Diálogo Digital, 80 grados, La Nueva Opinión del Sur, Más Informativo, and La Estrella. Show less