Deep Enrich
José Rivera
Quality Manager and Managment Information System Specialist
38 followers
Puebla, Puebla, Mexico
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About me
Operation and Quality Manager | Lean Six Sigma
Education
Universidad Tecmilenio
2018 - 2020Master's degree Business Administration and Management, Lean Six SigmaActivities and Societies: Psicologia Positivai Focused on Quality and productivity based on lean six sigma
IEST Anáhuac
2010 - 2014Engineer's degree Information Technology and TelecommunicationsKnown software and technologies : Html,html5, css, css3 , java, android developer, php, my sql server, sql, jquery, jquery mobile, sublime text 3 , eclipse for java
Experience
Teleperformance
Mar 2017 - Jul 2020Quality Manager and Managment Information System SpecialistDesarrollar, Estructurar, Mejorar, Analizar la información y calidad de ventas en la linea de negocios de Avis Budget Group, situada en Tulsa Oklahoma, USA. En conjunto con el equipo de calidad para establecer planes de acción continuos para llegar a las meta diara del cliente, así como desarrollar reportes y documentación necesaria para su visibilidad general y análisis
Valor Telecom
Aug 2021 - Apr 2024Administrador Operacional y de Procesos.Administrar y desarrollar los procesos operacionales ( Administrativo, Call Center, Recursos Humanos, Transporte y Logística, Almacén e Inventario) así como desarrollo de indicadores para mejor manejo y mejora continua.
Outsorcer
Feb 2023 - nowEspecialista en operaciones
Licenses & Certifications
Cisco - CCNA
Cisco- View certificate
Mentoring Training
ChronusJun 2025
- View certificate
An Introduction to Mentoring for Mentors
ChronusJun 2025
Volunteer Experience
web developer
Issued by Pemex on Aug 2013Associated with José Rivera
Languages
- enEnglish
- spSpanish
- geGerman a1
- frFrench a1
- itItalian a1
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