Eddy Wong

Experience

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  Sunway Carnival Mall / Sunway REIT Management Sdn Bhd

  May 2006 - Sept 2009

  Senior Marketing/Leasing Executive

  - To lead leasing and responsible for sourcing of suitable prospects that blends into Management desire trade mix and criteria.- To prepare and propose rental budget and leasing report to the management.- Involved in negotiating and finalizing rental and other terms and conditions with potential prospects.- To prepare proper Leasing documentation like Letter of Proposal, Letter of Offer and Tenancy Agreement accordingly to standard company procedure (SOP). - To coordinate with Fit-Out department to ensure tenants renovation/fitting up process is done properly and according to the schedule opening date.- To resolved any tenants concern and issue soonest possible in interest for betterment of the mall.- To assist and execute the marketing and promotion for the mall. Assist in event and set up for A&P.- Customer Relationship Management-to foster good relationship with tenants and prospects.- Responsible to monitor tenants business activities is accordingly to the mall regulations.- To communicate and cooperation with sub-ordinate and inter-departments.- To oversee and ensure other operational departments activities is according to standard company procedure (SOP) which is aim to enhance both tenants and shoppers satisfaction.- Qualify and identify opportunities that may help to enhance traffic flow and performance of the mall.- To monitor and assist tenants able to make fruitful and profitable business to maintain long tenancy tenure with the mall. (Our success is tenants have to be successful first)- Experience in doing Emcee for the mall promotional activities whenever need to. Show less

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  DTZ Nawawi Tie Leung Property Consultants Sdn Bhd

  Sept 2009 - Jan 2011

  Assistant Leasing Manager(Shopping Mall Division)

  - To nurture and streamline the leasing team to the right direction and achieving the leasing objectives and goals.- To lead leasing for sourcing of suitable prospects that blends into Management desire trade mix and criteria.- To prepare and propose rental budget and leasing report to the management.- Involved in negotiating and finalizing rental and other terms and conditions with potential prospects.- To ensure leasing documentation like Letter of Proposal, Letter of Offer and Tenancy Agreement is accordingly to standard company procedure (SOP). - To coordinate with Fit-Out department to ensure tenants renovation/fitting up process is done properly and according to the schedule opening date.- To resolved any tenants concern and issue soonest possible in interest for betterment of the mall.- To assist the marketing and promotion for the mall. - Customer Relationship Management-to foster good relationship with tenants and prospects.- Responsible to monitor tenants business activities is accordingly to the mall regulations.- To communicate and cooperation with sub-ordinate and inter-departments.- To oversee and ensure other operational departments activities is according to standard company procedure (SOP) which is aim to enhance both tenants and shoppers satisfaction.- Qualify and identify opportunities that may help to enhance traffic flow and performance of the mall.- To monitor and assist tenants able to make fruitful and profitable business to maintain long tenancy tenure with the mall. (Our success is tenants have to be successful first) Show less

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  CapitaMalls Malaysia Trust(CMMT)/Capitaland-Gurney Plaza

  Jan 2011 - May 2013

  Assistant Leasing Manager

  - To ensure Gurney Plaza continue to be the leading shopping mall in Penang with competitive offerings and value to offer.- To nurture and streamline the leasing team to the right direction and achieving the leasing objectives and goals.- To lead leasing for sourcing of suitable prospects that blends into Management desire trade mix and criteria.- To prepare and propose rental budget and leasing report to the management.- Involved in negotiating and finalizing rental and other terms and conditions with potential prospects.- To ensure leasing documentation like Letter of Proposal, Letter of Offer and Tenancy Agreement is accordingly to standard company procedure (SOP). - To coordinate with Fit-Out department to ensure tenants renovation/fitting up process is done properly and according to the schedule opening date.- To resolved any tenants concern and issue soonest possible in interest for betterment of the mall.- To assist the marketing and promotion for the mall. - Customer Relationship Management-to foster good relationship with tenants and prospects.- Responsible to monitor tenants business activities is accordingly to the mall regulations.- To communicate and cooperation with sub-ordinate and inter-departments.- To oversee and ensure other operational departments activities is according to standard company procedure (SOP) which is aim to enhance both tenants and shoppers satisfaction.- Qualify and identify opportunities that may help to enhance traffic flow and performance of the mall.- To monitor and assist tenants able to make fruitful and profitable business to maintain long tenancy tenure with the mall. (Our success is tenants have to be successful first) Show less

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  Belleview Group

  May 2013 - Jul 2016

  Marketing and Leasing Manager

  - to spearhead from planning stage to completion stage of the GEM Megamall in Seberang Prai, Penang. Also, involved in Aman Central Mall's leasing and pre-opening activities in Alor Setar. - To lead leasing department in both portfolio ei., green field development/new mall in planning and completed malls/commercial projects.- Responsible to do research and formulate the right mall’s design brief to architect and consultants. - Formulate leasing strategies and develop leasing plans, finalize the best leasing plan, rental structure and tenant mix.- To lead in overall planning, organizing and implementing commercial projects and leasing activities.- Responsible to monitor and arrange duties for leasing team, carry out daily management tasks and lead the entire leasing team to meet tenancy target. - Develop leasing management system and customer-service system to provide excellent services to tenants/customers.- Develop customer/prospective contacts, build up and maintenance a good relationship.- Regularly organise and conduct in-house training for leasing team to improve their skills such as customer-service, speaking, negotiating, problem solving and etc.- Timely resolve problem that encountered by staff. Provide support to the entire leasing team as need arises.- Assist staff in handling tenant/customer’s disagreement/conflict and close new lease transactions.- Constantly look out for the latest retail concept/brands/services to ensure relevancy to the retail plan.- Ensure systematic and effective lease administration for the department- Maintain and ensure effective communication and coordination among departments e.g. Marcom, operation, finance, fit-out & etc. Show less

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  Sunway Malls

  Aug 2016 - now

  Senior Manager Leasing

  Head of Leasing for Sunway Malls in Northern Region, Malaysia. (Based in Penang) Sunway REIT/Sunway Malls/Sunway IFM Sdn Bhd/Commercial Mall Corporate ManagementPortfolio includes :- Sunway Carnival Mall and Expansion Wing, Seberang Prai, Penang - Sunway Valley City Mall, Penang - Suncity Ipoh (Hybrid Mall) - Acquisition and Re-Model of existing malls - Asset Enhancement Initiative (AEI) for existing and new portfolios. - Asset Management and sustaining the product life cycle of real estates. Believer of Teamwork makes the Dreamwork! Show less