Michelle Nansunga

Michelle Nansunga

Customer Care Executive

location of Michelle NansungaLusaka Province, Zambia

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  • Timeline

  • About me

    Entrepreneur/Farmer/PsychosocialCounselor/Business Consultant/CEO of RSTH and Kodesh

  • Education

    • University of Zambia

      2018 - 2018
      Under UnzaSea Psychosocial counselling

      Certificate

    • University of Zambia

      2018 - 2018
      Under UnzaSea Project planing and management

      Certificate

  • Experience

    • Tech Mahindra

      Oct 2017 - Jun 2018
      Customer Care Executive
    • ISON Xperiences Ltd - Leading Global CX Management Company

      Feb 2019 - Sept 2021
      • Team Lead

        Sept 2019 - Sept 2021
      • Customer Care Executive

        Feb 2019 - Aug 2019
    • MultiChoice Group

      Aug 2021 - now
      Contact Center Team Lead
  • Licenses & Certifications

    • Introduction to Spanish

      Alison - Free Online Learning
      Aug 2021
      View certificate certificate
    • Mental Health Studies - Suicide, Violent Behavior and Substance Abuse

      Alison - Free Online Learning
      Aug 2021
      View certificate certificate
    • Customer Service Skills

      Alison - Free Online Learning
      Dec 2020
      View certificate certificate
    • Outstanding Customer Service - Your Ultimate Guide

      Alison - Free Online Learning
      Dec 2020
      View certificate certificate