Kimberly Birmingham

Experience

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  PNC

  Sept 2002 - Aug 2017

  •Manages priorities through planning and execution to drive all aspects of branch performance, including individual expectations for outside business development. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients.•Leads, coaches and executes a proactive client experience within an omni channel environment. Coaches team to effectively provide solutions and advice to improve client financial well-being. Leads effective problem resolution. •Leads branded sales process to proactively achieve sales targets and customer loyalty. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households. •Drives the employee experience. Responsible for acquiring and retaining talent through the coaching and development of employees. Ensures employees achieve the performance and activity expectations. Leads the performance management process for all direct reports. •Manages operational, human capital, reputational and business risk through adherence to established policies and procedures. Exercises sound decision making to identify and mitigate potential risk. Show less

  • Branch Manager

    Jun 2015 - Aug 2017

  • Mortgage Loan Officer NMLS# 983471

    Oct 2012 - Jun 2015

  • Associate Relationship Manager

    Feb 2011 - Sept 2012

  • Licensed Financial Sales Consultant

    Mar 2006 - Feb 2011

  • Sales Assistant

    Mar 2003 - Mar 2006

  • Teller

    Sept 2002 - Mar 2003
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  Maid to Perfection Cleaning Services

  Jan 2015 - now

  Business Owner

  Self-employed business owner - Residential Cleaning- Covering Philadelphia and South Jersey

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  SPACE & COMPANY

  Jan 2021 - Feb 2024

  Real Estate Agent