Carol Hamer

Carol Hamer

Purchasing / Aircraft Technical Records

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location of Carol HamerRogers, Minnesota, United States

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  • Timeline

  • About me

    Program Manager at AbeTech

  • Education

    • Inver Hills Community College

      -
      Associate of Arts and Sciences (AAS); Associates of Arts
    • Roosevelt High School

      -
  • Experience

    • Sun Country Airlines

      Sept 1993 - Jun 1997
      Purchasing / Aircraft Technical Records

      Purchasing; Supervisor of Aircraft Technical Records; Administrative; Flight Information Agent.

    • Timesaver Off-Site Secretarial, Inc.,

      Aug 1999 - Jan 2011
      Administrative / Transcription

      Municipal meeting minute transcription.

    • Reebok / Phillips Van Heusen

      Sept 2008 - Apr 2011
      Assistant Store Manager / Supervisor / Sales

      Management of sales staff and store operations.

    • First Choice Uniforms and Promotional Products

      Apr 2011 - May 2014
      Office Manager

      Office Management/Administration; Operations Administration; Sales Administration; Purchasing; Vendor Relations; Customer Service.

    • AbeTech

      May 2014 - now

      Project Manager for corporate projects that are intended to achieve business objectives and are aligned with overall business strategy. Overall guidance that keeps business processes aligned with corporate initiatives, efficient while ensuring they meet our client and employee needs – current and future. Lead, monitor and maintain Business Process Optimization projects making them as effective as possible.Corporate Program Management Work with business departments and information technology (IT) departments to successfully implement software upgrade and implementation projects.Work with business departments and information technology (IT) departments to identify areas that need improving and determine solutions. Manage key metrics, proactively initiate changes as needed to ensure: - Client satisfaction - Vendor compliance - Efficient internal processesDrive and manage key internal projects to streamline business processes Software application maintenance, coordination with software partners; process documentation; project management.

      • Program Manager

        May 2021 - now
      • Business Analyst II

        Oct 2019 - May 2021
      • Business Process Analyst

        Jan 2017 - Oct 2019
      • Quality Coordinator

        Jan 2015 - Jan 2017
      • IS Application Support Specialist

        May 2014 - Jan 2015
  • Licenses & Certifications

    • Certified ScrumMaster® (CSM®)

      Scrum Alliance
      Sept 2022
      View certificate certificate
    • Business Process Management

      Watermark Learning
    • Certificate of Business Analysis

      Watermark Learning