Carol Hamer

Experience

• 

  Sun Country Airlines

  Sept 1993 - Jun 1997

  Purchasing / Aircraft Technical Records

  Purchasing; Supervisor of Aircraft Technical Records; Administrative; Flight Information Agent.

• 

  Timesaver Off-Site Secretarial, Inc.,

  Aug 1999 - Jan 2011

  Administrative / Transcription

  Municipal meeting minute transcription.

• 

  Reebok / Phillips Van Heusen

  Sept 2008 - Apr 2011

  Assistant Store Manager / Supervisor / Sales

  Management of sales staff and store operations.

• 

  First Choice Uniforms and Promotional Products

  Apr 2011 - May 2014

  Office Manager

  Office Management/Administration; Operations Administration; Sales Administration; Purchasing; Vendor Relations; Customer Service.

• 

  AbeTech

  May 2014 - now

  Project Manager for corporate projects that are intended to achieve business objectives and are aligned with overall business strategy. Overall guidance that keeps business processes aligned with corporate initiatives, efficient while ensuring they meet our client and employee needs – current and future. Lead, monitor and maintain Business Process Optimization projects making them as effective as possible.Corporate Program Management Work with business departments and information technology (IT) departments to successfully implement software upgrade and implementation projects.Work with business departments and information technology (IT) departments to identify areas that need improving and determine solutions. Manage key metrics, proactively initiate changes as needed to ensure: - Client satisfaction - Vendor compliance - Efficient internal processesDrive and manage key internal projects to streamline business processes Software application maintenance, coordination with software partners; process documentation; project management.

  • Program Manager

    May 2021 - now

  • Business Analyst II

    Oct 2019 - May 2021

  • Business Process Analyst

    Jan 2017 - Oct 2019

  • Quality Coordinator

    Jan 2015 - Jan 2017

  • IS Application Support Specialist

    May 2014 - Jan 2015