Eduard Luncan

Experience

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  AIESEC in Denmark

  Sept 2014 - Apr 2016

  Volunteering in the world's largest student organisation. - Creating local and national events, attracting students to the organisation and developing the team- Helping students from Denmark find an internship in different other countries around the worldResult: Growing the B2C team from 2 members to 7. Empowering my team members to take leadership positions. - Creating a community for the international interns working in Danish companies- Helping internationals onboarding in Danish society.Result: Pre-arrival formalities, gather and process paperwork, ensuring interns have all necessary information when needed.

  • Vice President

    Aug 2015 - Apr 2016

  • Onboarding Specialist

    Sept 2014 - Apr 2016
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  EddMark

  Jan 2017 - May 2019

  Founder, Owner

  Online shop on amazon.com, build and administrated by me. - Create the branding from scratch and focus on expanding - Understanding customer preferences and finding ways to resolve them, while keeping the business in a small budget cap.Result: Sold 3000 fitness products in less than 2 years, getting a good understanding of the USA market. This experience motivated me to increase my knowledge and to focus on "intrapreneurship".

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  AdventureLAB : Strategic Experience Design Studio

  Dec 2018 - Mar 2019

  Intern

  • Insights of the storytelling concept • Implementation of Business Model Canvas in a service focused business• Personal development • Research and observation of the E-sport business, themed parks industry and concept development projects within the company

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  Faundit

  Jan 2020 - Feb 2020

  Sales Development Representative

  Faundit delivers an amazing SaaS for hotels, therefore my contribution was to help them expand to new markets. My tasks included cold calling, research regarding potential partners, participation and involvement in growth tactics.

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  KaffeKapslen

  Oct 2020 - Dec 2020

  Project Manager

  The largest online retailer of coffee capsules in Europe.- Utilizing innovative tools for mapping consumer behaviour - Understanding customer preferences from primary and secondary research data, moreover, finding ways to accommodate and resolve them.Result: Challenged the status quo and presented based on solid insights, easily implementable strategies for expansion on specific markets.

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  Square One

  Mar 2021 - Jun 2021

  Business Development Consultant

  SQUARE ONE is a co-working space for creative hands-on entrepreneurs to test, develop and grow their business. - Consult and support the co-working space in updating its strategy and make the business sustainable- Support the creative entrepreneurs in building their business models, moreover, help them create successful start-up stories- Advise the start-ups in the house - Holding seminars regarding Business Model Canvas, Value Proposition Canvas and Lean Start-up methodologies Show less

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  E.ON

  Aug 2021 - now

  At E.ON, I helped make energy simple and clear for 3.4 million customers. By understanding customer needs and collaborating across teams, I contributed to initiatives that enhanced digital experiences, improved communication, and simplified processes.Key achievements and responsibilities included:⚡ Building a digital contracting platform for electricity and gas products.⚡ Redesigning invoices to make them intuitive and easy to understand.⚡ Creating digital customer journeys for multiple processes and products.⚡ Developing internal materials and trainings to boost stakeholder efficiency.⚡ Promoting Agile and Customer Experience principles across teams.⚡ Supporting marketing campaigns and communications to ensure messages were simple, clear, and effective.Through this work, I helped turn complex energy processes into experiences that were transparent, seamless, and customer-friendly, while fostering a culture of continuous improvement inside the company. Show less

  • Product Owner

    Feb 2024 - now

  • Customer Experience Specialist

    Aug 2021 - Jan 2024
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  Future Energy Leaders Romania

  Mar 2023 - now

  Member

  FEL România este inițiativa națională dedicată formării unei noi generații de lideri în domeniul energiei, parte a rețelei globale susținute de World Energy Council. Platforma reunește tineri profesioniști din sectorul energetic care contribuie activ la dialogul privind tranziția energetică, sustenabilitate și inovație.Ca membru FEL România:- Particip la dezbateri, conferințe și proiecte strategice legate de viitorul energiei- Colaborez cu profesioniști din industrie, autorități și mediul academic- Promovez soluții sustenabile și idei inovatoare pentru sectorul energetic românesc- Susțin dezvoltarea unei comunități de tineri lideri implicați în energie Show less