Michael Samio, CHRA

Experience

• 

  Ooh! Optical Boutique

  Jun 2012 - Jun 2015

  Sales Associate

  Facilitating digital eye examinations by utilizing an auto-refraction machine to accurately assess vision and collaborating closely with optometrists, offering aid and support as they attend to the requirements of their patients.Providing personalized assistance to clients in the selection of eyeglass frames, considering their preferences and style and offering comprehensive explanations of the diverse types of lenses available, customizing recommendations to best suit each client's individual needs and lifestyle.Vigilantly maintaining the cleanliness of the store environment, ensuring a hygienic and welcoming atmosphere, while also prioritizing the safety and proper functioning of all machinery and equipment.Diligently working towards and achieving daily sales targets through attentive customer service and product knowledge.Conducting meticulous monthly inventory assessments to accurately track stock levels and ensure adequate supply for client demands. Show less

• 

  Callmax Solutions

  Jun 2016 - May 2017

  Process Executive

  Engage in a variety of training programs tailored to meet the needs of various client accounts, providing valuable support to our agents as they navigate different aspects of their roles and responsibilities.Take on the task of carefully reviewing and updating document information related to car insurance policies, making sure that every detail is accurate and clear for our clients to understand.Maintain open lines of communication with a Team Lead located overseas, collaborating closely to stay informed about changes in our processes and ensuring that our operations run smoothly across global teams. Show less

• 

  National Center for Mental Health

  May 2019 - May 2019

  Intern

  Receives comprehensive training in various counseling modalities, group and individual therapy techniques, and behavior modification strategies from the clinical psychology staff, encompassing both theoretical knowledge and practical skills.Gains hands-on experience by engaging in the administration, scoring, and interpretation of psychological tests, honing skills in assessment and evaluation.Conducts thorough interviews with clients or inmates to gather crucial information, including work history, social background, and case specifics.Gains a deep understanding of the complexities surrounding professional conduct and ethical practice within the realm of psychology. Show less

• 

  Innovasia Manpower Services Inc.

  Jul 2019 - Nov 2019

  Collections Specialist

  Meticulously examining past transactions, payment patterns, and communication records to gain comprehensive insights and develop informed strategies for resolution.Employ diligent efforts to locate and establish contact with clients who have fallen behind on their payments, engaging in proactive communication to respectfully inquire about the status of overdue payments and offer assistance in facilitating timely settlements.Maintain records of account statuses and track the progress and effectiveness of collection efforts, consistently updating relevant databases and documentation to ensure accuracy and transparency in reporting and decision-making. Show less

• 

  Mang Inasal Philippines, Inc.

  Dec 2019 - Feb 2021

  Assistant Restaurant Manager

  Oversee and synchronize the day-to-day activities encompassing both the Front of the House and Back of the House operations within the restaurant, ensuring seamless coordination and efficiency.Responsively address and resolve customer concerns and complaints with efficiency and accuracy, prioritizing customer satisfaction as a paramount objective.Take charge of organizing and supervising shifts, meticulously coordinating staffing schedules to maintain optimal workflow and service standards. Evaluate the performance of staff members, providing constructive feedback and guidance aimed at enhancing individual and team productivity levels.Uphold stringent adherence to sanitation and safety regulations, implementing robust protocols to safeguard both customers and staff members.Generate detailed and comprehensive reports tracking weekly, monthly, and annual revenues and expenses, providing valuable insights to inform strategic decision-making and operational planning. Show less

• 

  Demolok Fortune Builders

  Mar 2021 - Aug 2021

  Human Resource Associate

  Collaborate in supporting the development and seamless implementation of diverse HR initiatives and systems tailored to meet organizational objectives and enhance workforce productivity.Play an active role in recruitment endeavors by meticulously crafting job descriptions, strategically posting advertisements, and meticulously managing the entire hiring process to attract top-tier talent.Provide invaluable support in managing disciplinary and grievance issues, ensuring fairness and adherence to company policies and legal regulations.Maintain meticulous records of employee data, including attendance records and EEO compliance, ensuring accuracy and confidentiality in line with organizational policies and legal requirements. Show less

• 

  Appen

  Aug 2021 - now

  Responsible for overseeing and managing the entire crowd recruitment lifecycle, ensuring a seamless process from start to finish.Will primarily focus efforts on handling a diverse array of global roles, with special attention given to linguists and support positions, across various locations.Demonstrates expertise in strategic sourcing methodologies, effectively tapping into a wide range of channels to attract top talent.Engages proactively in recruitment activities such as call outs, personalized email invitations, crafting compelling job advertisements, and strategically posting job openings across relevant platforms.Acts as the central point of contact for both applicants and interviewers, promptly addressing any queries or concerns to facilitate a positive recruitment experience for all stakeholders involved. Show less

  • Recruitment Specialist

    Aug 2022 - now

  • Recruitment Associate

    Aug 2021 - now