John Rigodon

Experience

• 

  Walmart Canada

  May 2012 - Aug 2022

  • Employed advanced planning tools to optimize service, inventory, and resource utilization, ensuring the seamless execution of store initiatives.• Tracked and achieved delivery goals, implementing improvement plans to address deficiencies and driving continuous enhancements in team and metric performance.• Provided meticulous oversight and maintained operational efficiency within a dynamic warehouse environment, showcasing effective management and motivation of the team.• Evaluated and refined established business practices, identifying areas for improvement to increase efficiencies and reduce expenses while maintaining exceptional customer service levels.• Cultivated a culture of continuous improvement, attracting and retaining high-performing employees and implementing cost-saving measures, reflecting the commitment to efficiency.• Implemented targeted process improvements to elevate the efficiency of departmental tasks, resulting in streamlined operations and a notable increase in productivity.• Managed a team of 86 Unloaders, Sorters and Stockers within a shift work setting, cultivating a safe and efficient work environment that met company goals and consistently delivered high-quality results. Show less • Identified and executed productivity, quality, and service goals, aligning them with objectives to drive successful outcomes.• Conducted in-depth inventory analysis, strategically merchandised shelves, and implemented preventive strategies to minimize shrinkage.• Educated staff on effective strategies for handling demanding customers and challenging situations, fostering a customer-centric approach.• Prepared and submitted comprehensive reports to senior management, providing valuable insights for business decision-making and strategic planning.• Developed, implemented, and improved employee targets and operational policies, promoting productivity and enhancing team performance to meet deliverables. Show less • Employed advanced planning tools to optimize service, inventory, and resource utilization, ensuring the seamless execution of store initiatives.• Tracked and achieved delivery goals, implementing improvement plans to address deficiencies and driving continuous enhancements in team and metric performance.• Provided meticulous oversight and maintained operational efficiency within a dynamic warehouse environment, showcasing effective management and motivation of the team.• Evaluated and refined established business practices, identifying areas for improvement to increase efficiencies and reduce expenses while maintaining exceptional customer service levels.• Cultivated a culture of continuous improvement, attracting and retaining high-performing employees and implementing cost-saving measures, reflecting the commitment to efficiency.• Implemented targeted process improvements to elevate the efficiency of departmental tasks, resulting in streamlined operations and a notable increase in productivity.• Managed a team of 86 Unloaders, Sorters and Stockers within a shift work setting, cultivating a safe and efficient work environment that met company goals and consistently delivered high-quality results. Show less • Identified and executed productivity, quality, and service goals, aligning them with objectives to drive successful outcomes.• Conducted in-depth inventory analysis, strategically merchandised shelves, and implemented preventive strategies to minimize shrinkage.• Educated staff on effective strategies for handling demanding customers and challenging situations, fostering a customer-centric approach.• Prepared and submitted comprehensive reports to senior management, providing valuable insights for business decision-making and strategic planning.• Developed, implemented, and improved employee targets and operational policies, promoting productivity and enhancing team performance to meet deliverables. Show less Contributed to the achievement of the Produce Department financial goals by monitoring and evaluating performance of the department and implementing plans to achieve objectives.Monitored area for signs of shrink and potential security risks.Completed and maintained required paperwork.Ensured in-stock and appropriate inventory levels in the Produce Department.Ensured adherence to food safety and handling procedures.Directed work of Associates in the department by communicating daily work assignments and instructions on performing assigned tasks then reviews work to ensure tasks are completed.Participated in the development, success and recognition of Associates by following Company procedures for training, coaching, performance evaluations and hiring and promotion processes.Provided quality Customer service by effectively communicating with them to answer their queries and resolving their concerns. Show less Practiced 3 meter attitudeMaintained 100% instock at all timesMeet customer’s needs by assisting them whenever possible.Practiced safe work habits.Maintained departmental operational standards such as maintaining proper inventory levels, ensuring Trained Associates on the department procedures, obtaining basic understanding of the smart system, etc.Maintained department merchandising standards such as setting modular layouts on time, maintaining/tracking productivity of features, processing and stocking freight, etc Show less Provided and modeled exceptional service to internal and external customers.Provided leadership and guidance to all Backroom Associates.Monitored and reacted to all breakdowns in backroom processes.Practiced safe work habits.Monitored and ensured Associates are trained on the backroom procedures.Ensured PI integrity and On Shelf Availability through 100% execution of picking and binning procedures, bin audits, bin exceptions and on hand changes.Ensured bin standards are maintained in inventory prep condition.Fully understanding the SMART system and how to use handheld terminal properly.Ensured that trucks are unloaded promptly and correctly.Ensured truck unload processes an efficient number of boxes per hour.Trained Associates to understand all carton labels and identify opportunities.Understanding, tracking and communicating productivity with the team.Developed plans for handling and reducing overstock in conjunction with Department Managers and Assistant Managers. Show less Assigned in Backroom and Receiving AreaManaged the in store flow of merchandises by picking and binning merchandises as requested by system or associates.Organized the stockroom. Made sure that there are always room for new stocks and bins are arranged in such a way that the merchandises are easy to find. Followed the safety rules by arranging the stocks on the bin safely and making sure that the floor is always clear.Analyzed the movement of the stocks and informs the Manager which merchandise sells fast and not. Final scanning on the sales floor to fill empty racks of merchandise.Performed other tasks assigned by Managers such as stocking, pulling skids of merchandises in and out of the sales floor, organizing skids of merchandises before the shift ends, clearing the sales floor, etc. Show less

  • CAP 3 Manager

    May 2022 - Aug 2022

  • Fresh Manager

    Feb 2020 - Aug 2022

  • Fulfillment Manager

    Mar 2017 - Feb 2020

  • Assistant Store Manager, Produce

    Dec 2015 - Mar 2017

  • Produce Department Manager

    Feb 2014 - Nov 2015

  • Sports & Furniture Department Manager

    Sept 2013 - Jan 2014

  • Backroom Manager

    Jan 2013 - Aug 2013

  • 3rd Shift In-Stock Associate

    May 2012 - Dec 2012
• 

  Target

  Dec 2012 - Jan 2013

  Merchandise Flow Team Leader

  Led a team that delivers a strong guest focused culture that exceeds guest expectations every time.Ensured Logistic processes are executed to target’s standards.Quickly, safely and accurately loaded and unloaded merchandise.Monitored Backroom equipment.Coached and evaluated team member performance.Led a team that embraces a friendly, positive and helpful team oriented environment.Crossed train a team member for all areas in the store, ensuring consistent friendly guest service. Show less

• 

  Great Canadian Entertainment

  Aug 2022 - now

  • Orchestrated and executed the successful coordination for the launch of a new Casino, ensuring seamless operations and strict adherence to project performance standards.• Collaborated with the Facilities Director in the strategic reorganization of roles and assignments within the Management Team during the transition from the old Casino to the new Casino through effectively aligning resources and optimizing project outcomes.• Supervised a diverse team of housekeepers, maintenance personnel, and shippers.• Established and maintained active communication channels with operational department heads to ensure seamless coordination, promptly resolve issues, and foster effective collaboration throughout the entire project lifecycle. Show less • Played a vital role in planning and executing efficient and secure routes for cash refill processes in Cash Machines, ensuring operational smoothness and strict adherence to safety standards.• Monitored and proactively addressed challenges within the Cage team, ensuring the resolution of issues to maintain project timelines and deliverables.• Documented and meticulously reconciled cash and cash equivalents transactions, ensuring precision and compliance with stringent financial protocols.• Actively facilitated seamless communication across all departments, fostering collaboration.• Cultivated strong working relationships with guests and team members, contributing to a positive project environment and facilitating the smooth execution of loyalty initiatives. Show less

  • Facilities Supervisor

    Apr 2023 - now

  • Cage & Coin Supervisor

    Aug 2022 - Mar 2023