Deep Enrich
Daniel Baiz
Supervisor
799 followers
Bogota, D.C., Capital District, Colombia
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About me
Senior Customer Service and Collections
Education
Pontificia Universidad Javeriana
2006 - 2011Administrador de empresas Business Administration and Management, General
Instituto Europeo de Posgrado - IEP
2016 - 2018MBA -DIRECCIÓN GENERAL Business Administration and Management, General
Experience
Banco de Bogotá
Dec 2009 - Oct 2014Supervisor
Banco de las Microfinanzas - Bancamia S.A.
Oct 2014 - Jul 2016Analista coordinador
Mercado Libre
Jul 2016 - Feb 2020Team Leader Senior
Feb 2018 - Feb 2020Team leader
Jul 2016 - Feb 2018
Quqo
Feb 2020 - Jan 2022Head of Customer Support
Frubana
Jan 2022 - Dec 2023Head of Customer Service
Mattilda.
Mar 2024 - nowSenior Customer Service and Collections – Colombia & Ecuador
Licenses & Certifications
School of Wow
Zappos ExpertiseSept 2017
LeaderMe
BTSOct 2017
Problem Solving
Mercado LibreJun 2017
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