Prasad Medawala

Experience

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  Singer Sri Lanka PLC

  Apr 2018 - Jul 2019

  IT Assistant

  • Managed Data in Operation Supporting Systems - IFS ERP System.• Manage and Administrator of Company IT Assets Inventory.• Arranging and Designing Training manuals to the non-technical audience.• Conducting ERP Training to the General Staff members.• Configuring LAN/WAN technology, Wi-Fi Operations, Virus Guards, Backups, VPN Connectivity.• Install, Configure, troubleshoot general hardware/software and issues.

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  LAUGFS Holdings Limited

  Aug 2019 - Sept 2022

  Junior Executive IT

  • Design and implement new solutions and improve resilience of the current environment.• Monitoring network traffic, and activity, capacity and usage to ensure continued integrity and optimal network performance.• Undertake data network fault investigations in local and wide area environments using information from multiple sources.• Support and administer firewall environments in line with IT security policy.• Configure routing and switching equipment, hosted IP voice services and firewalls.• Researching, analyzing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance.• Report network operation status based on project management and priority information.• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes are created, and media is recycled and sent off site as necessary.• Manages the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system. Show less

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  National Development Bank PLC (NDB)

  Sept 2022 - Oct 2023

  Senior Banking Associate - IT

  * Executing / monitoring production day end operation (EOD).* Pack releases to Temenos T24 production / DR environment.* Providing support for all day end operations carried out by system support & QA teams.* Backing up of all production / support data as per the procedure guidelines or on request.* Transferring magnetic Medias to offsite locations.* Data restoration of all the applications.* Providing user support (Temenos T24 & other systems) for all online / offline system issues.* Primary level support for database and network issues.* Supporting IT Infrastructure issues on off peak hours.* Supporting users on domain controller activities.* Assisting all DR simulation activities.* Adhering to all procedures related to IT Operations activities.* Providing assistance on all new projects by carrying out day end operations and related activities. Show less

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  Commercial Bank of Ceylon PLC

  Oct 2023 - now

  Associate Engineer - Data Center

  * Execute daily system procedures including end of the day processing.* Monitoring systems, communication links, data center facilities, IT products/services & ATMs.* Manage backup and recovery process.* Generation and archival of system and MIS reports.* Managing of inventory, logs and other data center reports.* Active involvement in system upgrades, system migrations and periodic switching between primary and DR sites.* Adhere to bank and IT policies, procedures and standards. Show less