Ronald Deerling

Experience

• 

  Protea Hotel Upington

  Jan 2006 - Mar 2007

  Assistant Food Beverage Manager

  Managed both the F&B departments for the Protea Hotel Oasis (4*) and the Protea Hotel Upington (3*) without a F&B Manager

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  Protea Hotel Wilderness Resort

  Jan 2007 - Jan 2008

  Assistant F&B Manager

  • Responsible for F&B Controls• Food and Beverage Costing & Purchase Controls• Implementation and maintenance of GUEST Service Standards.• STAFF development, training and supervision.• Managed the kitchen and back of house STAFF• Staff levels, disciplinaries. Responsible for the Operational Equipments- controlling, maintenance and purchases through laid down company procedures• Responsible for stock takes and monthly F&B Cost of Sales Reports • Managing 2 bars, 2 restaurants (a ‘la carte), 4 conference rooms, kitchen and stores, room service, coffee lounge• F&B Controller Show less

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  RLJ Kendeja Resort & Villas

  Jan 2008 - Jan 2010

  Assistant Food and Beverage Manager

  • Food and Beverage Costing & Purchase • Controls, Implementation and maintenance of GUEST Service Standards. • STAFF development, training and supervision.• Service of quality – and quality control – F&B• Banquet Coordinator - Organised functions for Head of States and VIP’s. Send quotes and confirmation and execution of functions• Staff levels, disciplinaries. Responsible for the Operational Equipments- controlling, maintenance and purchasing. • Purchase planning due to buying from other countries• Implemented accounts procedure for creditors, debtors, payment plans, cheque book• Negotiated contracts for suppliers for the entire hotel• Maintained controls in the F&B department • Conducting stock takes as per company SOP’s and reporting of all results• Responsible for the monthly cost of sales reports• Reporting on all budget variances, discrepancies• Responsible for booking of events• Coordinating events for smooth operations• Rosters, Leave Schedules, all HR related issues• Relieved the F&B/Deputy GM in his absence• Responsible for the whole F&B department• Marketing of F&B products and special events Show less

• 

  African Sun Hotel Group

  May 2010 - Sept 2011

  • I assisted as a standby F&B Ops Manager at The Grace in Rosebank - both under African Sun Hotels and assisted during peak occupancies• Managing of the F&B areas to the highest attainable standards ensuring guest satisfaction • Responsible for Conference & Banquet• Product and Service Quality Control • Controls, Implementation and maintenance of GUESTS Service Standards.• Negotiate prices and contracts with suppliers• Maintaining of F&B Controls SOP’s (Purchasing, Receiving, Storing, Issuing)• Responsible to maintain a 30% Food and Beverage Cost of Sales by tight internal controls• Responsible for monthly departmental reports• Conducting stock takes (Daily, weekly and monthly)• Report on all budget variances in Financial Review • Meetings with the company Directors• Development, training and supervision.Human Resources & Industrial Relations • Hotel Operating Budgets. F&B Business Plan and monitoring thereof in terms of the company budget.• Internal Business Control• Adherence to Company Procedures by ensuring that the F&B department is fully compliant to statutory laws• Key Results Areas to achieve set targets• Business Promotion and Sales• Forecast and break-even analysis• Audits and report on deficiencies • Responsible for Employment Equity, Health & Safety• Marketing of F&B products and special events Show less

  • Food and Beverage Manager

    May 2010 - Sept 2011

  • Food and Beverag Manager

    May 2010 - Aug 2011
• 

  Midrand Conference Centre

  Feb 2012 - Sept 2012

  Stock Controller

  • Overall control of all stores • Responsible for purchasing and management of purchase controls for the reservations department. • Managed the day to day internal requisitions through implementation of requisitiontimes. • Implementation of stock control procedures for maintenance, guesthouses, housekeeping, beverages, external suppliers. • Managed day to day controls through- daily revenue comparison, daily beverage stock counts.• Oversee the Beverage Manager's daily cash ups and created daily variance report. • Implemented cost breakdown for all packages the hotel offered, to manage and be aware of COS and profit margins. Assisted the reservations department with implementation of new packages and costing thereof.• Implemented the break-even analysis report for the Financial Manager. • Implemented the financial report (management report) for the Financial Manager • Responsible for maintenance operations and for smooth control in regard of asset movement in and out of the hotel.• Responsible for the asset register • Responsible for all stock counts in the hotel and report thereof. • Responsible for acquiring of quotes and negotiating of contracts to the requirement of the company. • Assisted with Health and Safety. • Formed part of the panel interview team. • Re-implemented the morning management meetings to be more structured. • Assisted with the food menu selections • Formed part of the sales team Show less

• 

  Euphoria Golf Estate & Hydro

  Oct 2012 - Jun 2013

  Food and Beverage Manager

  • Managing of the F&B areas (Clubhouse Bar, Halfway House, Fine Dining Restaurant, Sundowner Cable Car Restaurant to the highest attainable standards ensuring guest satisfaction. • Responsible for Conference & Banquet, Stock Controls, Kitchen, Restaurant and Bars• Product and Service Quality Control • Controls, Implementation and maintenance of GUESTS Service Standards.• Negotiate prices and contracts with suppliers• Maintaining of F&B Controls SOP’s. Responsible to maintain a 30% Food and Beverage• Responsible for monthly departmental financial reports• Cost of Sales by tight internal controls• Conducting stock takes (bi- weekly and monthly)• Development, training and supervision. Human Resources & Industrial Relations • Managing departmental Operating Budgets. • F&B Business Plan. Implemented the F&B Marketing Strategy with the General Manager.• Adherence to Company Procedures by ensuring that the F&B department is fully compliant to statutory laws• Forecast and break-even analysis• Responsible for Health & Safety Show less

• 

  Phakalane Golf Estate Hotel Resort

  Jun 2013 - Sept 2015

  F&B Management

  • Managing of the all the F&B areas (Clubhouse Bar, Halfway House, Coffee Shop, Room Service, Conference and Banqueting, Outside Catering. Partly Managed the kitchen for 4 months• Product Quality Control – Maintenance of Operational Equipment• Service Quality Control through continuous GUEST feedback and STAFF engagement towards improving the product • Implementation and maintenance of GUESTS Service Standards.• Negotiate prices, reviewing and auditing of suppliers contracts • Maintaining of F&B Controls SOP’s and RISK Management. Costing of F&B stock items• Maintain and control the F&B budgeted COS % as per company policies through internal controls and laid down SOP’s• Conducting daily stock takes and checks in bars that experience variances. Conduct weekly food and beverage stock takes and follow up on variances• Development, training and supervision of STAFF. Human Resources & Industrial Relations duties• Implementing and managing department operating budgets • F&B Business Plan, marketing strategies and monitoring thereof in terms of the company budgets. Marketing of F&B products and special events• Adherence to Company Procedures by ensuring that the F&B department is fully compliant to statutory laws• Implement Key Results Areas to subordinates and self to achieve set targets• Company Health & Safety Audits, Policies and Standards Audits. Part of Audit Committee• Oversee cash up and monitor consistency• Chairing of Disciplinary Hearings Show less

• 

  Southern Sun Bloemfontein

  Oct 2015 - Sept 2024

  Food and Beverage Manager
• 

  Pestana Hotel Group

  Sept 2024 - now

  Assistant Hotel Manager