Monique Johnson

Experience

• 

  Columbia College Practicum

  Jan 2007 - May 2007

  Production Designer 'House of Cards'

  Department head in charge of overall design concept, visual look, color pallete, previsualization, set design, props, cosumes and construction. Worked very closely with art department, Director, Cinematographer, and Producer in order to execute design.

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  Proud Latina Productions

  May 2007 - Jul 2007

  Production Designer 'Silent Shame'

  Art department head on feature film, hired art deparment, orchestrated entire design concept for sets and costumes. (However film had to be almost entirely re-shot, because of director and actor changes. Another designer worked on the re-shoots.)

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  Split Pillow Productions

  Aug 2007 - Aug 2007

  Art Director 'The Christians'

  Works closely with Production Designer in executing design scheme for feature film, maintained continuity, dressed sets, handled costumes.

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  Indepent Film

  Oct 2007 - Oct 2007

  Production Designer 'Assignment 47'

  Creating and executing design motif for set and costume.

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  Big Toe Press

  Dec 2007 - Apr 2008

  Production Designer for 'Little Village'

  Created and executed set design, designed and purchased wardrobe, and worked as one of the make-up artists for a no-budget short shot in Chicago's Little Village.

• 

  Lakeshore Entertainment

  Oct 2008 - Nov 2008

  Art Director and Art Dept. Coordinator for 'Cyrus'

  Aided Production Designer in coordination and construction. Aged, painted, and dressed various sets for horror film shot in and around Niles, MI.

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  EF Education First

  Jan 2010 - Jan 2011

  English Language Coach

  • Contact and advise ESL students prior to starting language courses in United States.• Promote the use of the online learning system to students and provide study advice. Ensure that students have a rewarding conversational experience with a native English speaker.• Evaluate English language skills before and after study abroad programme through impromptu phone conversations.• Record qualitative data following conversations as a means of tracking student progress.

• 

  De Soos Struyckenstraat

  Jan 2013 - Jan 2014

  Community Volunteer

  • Promote and foster warm and friendly environment for members of the local community living with disabilities.• Assist full-time members of staff with development coordination of weekly activities• Mentor and coach people with disabilities towards completion of a confidence and skill building tasks

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  Laureate International Universities

  Jan 2014 - Jun 2021

  Student Support Manager

  • Build supportive and personalized relationships with online postgraduate students as an assigned contact and liaison to university campus resources.• Assist with on-boarding, manage day to day expectations and provide opportunities to stay connected to the online community.• Identify critical retention risks and provide solutions aligned with individual student needs.• Advise students on university policies, classroom navigation, program specifications, degree requirements, and monitor academic progress.• Collaborate with registrar, bursar, admissions, and academic operations to ensure steady enrollment to online courses.• Conduct targeted student outreaches while managing inbound student queries.• Moderate, present, and develop content for student focused webinars to boost quarterly enrollment (sales) targets, generate leads, and reduce attrition risk.• Organize face-to face residencies on campus and special events at graduation.• Create product artifacts (Videos, FAQs, Blog Posts, etc) to accelerate best practice sharing and drive student engagement. Show less

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  ESOMAR

  Jul 2021 - now

  • Ensuring strong content in programme development and delivery, through own research and close liaison with internal teams and external partners• Sourcing, recruiting, and managing programme committees• Identifying and securing speakers or special guests to cover relevant topics and interactiveformats• Coordinating authors, speakers or special guests to cover relevant topics and interactiveformats• Communicating and coordinating activities with external and internal stakeholders toensure the flawless delivery of their services.• Ensuring each aspect of the event is delivered on time, within target and with sound financial results Show less ▪ Maintain, retain and increase membership via customer success strategies with the help of the Members relation team▪ Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings▪ Maintain existing customer success metrics and data as directed▪ Participate in developing and implementing plans for membership extension through the work of analysing data, and translate it to community/marketing campaign in cooperation with appropriate departments.▪ Assists in developing a proactive recruitment and retention strategy to increase membership. Show less

  • Global Content & Events Specialist

    May 2022 - now

  • Customer Solutions Specialist

    Jul 2021 - May 2022