Chameli Shrestha

Experience

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  Dollarama L.P.

  Sept 2023 - Jan 2024

  Cashier

  Greeting customers and helping them with any questions they may have.Processing payments and issuing receipts

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  Mandarin Restaurant Franchise Corporation

  Apr 2024 - now

  Hostess

  • Greeted and seated customers in a warm, professional manner, ensuring a positive first impression.• Managed reservations and waitlists, effectively coordinating with staff to optimize guest flow and ensure timely seating.• Answered customer inquiries and assisted, demonstrating strong verbal communication and problem-solving abilities.• Ensured cleanliness and organization of the dining area, adhering to safety and sanitation standards.• Developed excellent multitasking skills by managing multiple tasks simultaneously in a fast-paced environment, such as coordinating guest seating, answering phones, and managing customer needs.• Worked collaboratively with a team to ensure a seamless dining experience for all guests, reinforcing the importance of teamwork and attention to detail. Show less

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  Hotel Dieu Hospital

  Dec 2024 - Dec 2024

  Medical Office Administrator

  • Collected and entered patient demographic, insurance, and medical information accurately for registration in the hospital’s Patient Care System (PCS).• Scheduled, canceled, and rescheduled patient appointments, ensuring accurate mail-out of appointment slips.• Communicated effectively with patients and healthcare providers to ensure smooth patient flow and timely services.• Followed hospital downtime procedures and emergency protocols during system outages, ensuring continued service delivery.• Generated and distributed reports as needed to the care team and other departments.• Demonstrated ability to work in a high-stress, fast-paced environment while maintaining a strong customer service orientation. Show less

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  Queen's University

  Apr 2025 - now

  Office Administrative Assistant

  • Managed and maintained accurate scheduling for residents and physicians using Microsoft Excel• Collaborated effectively with physicians and administrative staff to coordinate placements and scheduling logistics• Prepared and distributed standardized letters and mailing labels to a high volume of physicians across multiple hospital sites• Designed and produced brochures and promotional materials for professional conferences• Assisted in minute-taking during departmental meetings, ensuring accurate and organized documentation• Organized and filed departmental documents in accordance with administrative procedures Show less