Kavya M Prabhakar

Experience

• 

  Infosys

  Jun 2011 - Oct 2021

  Technology Analyst

  Provided guidance and supervision to a team, offering expertise in development and testing procedures. Directly executed VoIP projects as Individual contributor involving SIP, ISDN, and CAS protocols, demonstrating proficiency in protocol execution. Supervised the design, development, and testing phases for handling RTP and SRTP packets across the network, ensuring seamless operation and optimal performance. Successfully integrated the RADIUS protocol into the product, ensuring smooth operation across TCP and TLS networks. Show less

• 

  VeriFone India

  May 2017 - now

  Proficient in Agile methodologies, guiding Scrum teams to deliver solutions while ensuring adherence to Agile values. Skilled in task management, risk assessment, progress monitoring, and facilitating effective communication with stakeholders. Experienced in Agile frameworks like Scrum and Kanban, with strong analytical, problem-solving, and presentation abilities.Managing a broad spectrum of payment transactions, encompassing credit card, debit card, digital wallet, and other methods, along with overseeing various transaction types such as sales, refunds, cashback, and cash. Ensuring precision and security in transaction processing while strictly adhering to regulatory standards.Refining business requirements or epics into user stories and collaborating with relevant stakeholders to facilitate product release according to market demands. Led the management for automation, CI/CD processes, and orchestrated the seamless migration to an AWS environment.Led the implementation of payment gateways tailored to various regions accommodating their unique proprietary protocols. Managed the entire lifecycle from requirement gathering and gap analysis to delivery providing ongoing support post-release. Show less Played a pivotal role in gathering requirements and leading the implementation of the DCC feature for the Nordics region. Took charge of the design, implementation, and testing phases, ensuring successful project deliveries. Collaborated closely with new acquiring systems, specializing in various iterations of ISO 8583 to architect and deliver gateways accordingly. Utilized agile methodologies within cross-functional teams to ensure timely delivery of products aligned with customer requirements. Conducted comprehensive user acceptance testing to verify that new software solutions met all business needs effectively. Show less

  • Technical Lead

    Jul 2021 - now

  • Senior Software Design Engineer

    May 2017 - Jul 2021