Christabel Eruterio

Experience

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  Onecreativegrrl

  Jan 2018 - now

  Principal CEO

  • Page management for small businesses on Instagram• Storytelling - Fiction, business, life experiences• Content writing• Research• Video editing for reels• Basic graphic designing using Canva

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  GSDC - Graduate Skills Development Centre

  Jan 2018 - Dec 2020

  Co-Founder

  GSDC (Graduate Skills & Development Centre) was formed to help fresh graduates in Nigeria transition from graduation to employability as it is not so smooth for many of them.What we did was simply help over 200 fresh graduates by teaching them soft skills such as Microsoft Excel, Digital Marketing, HR & Employability Skills, Career Advise and Graphic Design. We also assigned them, mentors, for proper guidance.

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  CreditRegistry

  Feb 2018 - Dec 2018

  Administrative Assistant/Customer Support

  Customer Service:▫️Dealing with queries on the phone▫️Responding to emails and messages▫️Resolving customer complaints and concerns▫️Providing product/service information and supportAdministrative Tasks:▫️Scheduling meetings and booking rooms▫️Coordinating travel arrangements and itineraries▫️Managing calendars and appointments▫️Maintaining accurate records and databasesInternal Communication:▫️Liaising with staff in other departments▫️Helping with extra office duties▫️Collaborating with teams to achieve company goals▫️Providing updates and feedback to managementFront-of-House:▫️Receiving and directing customers▫️Greeting visitors and providing refreshments▫️Managing the reception area and ensuring a positive first impressionOffice Maintenance:▫️Maintaining office supplies and inventory▫️Coordinating maintenance and repairs▫️Ensuring a clean and safe working environmentLogistics Management:▫️Effectively managing company's logistics▫️Coordinating shipments and deliveries▫️Managing inventory and stock control▫️Optimizing processes for efficiency and cost savings Show less

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  Dairyofanaijagirl

  Aug 2019 - Jan 2020

  Content creator/ researcher

  ● Content creation● Research- researching trending topics, historical information, latest news, educative material, health and wealth content● Storytelling

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  Danglifestyle

  Aug 2021 - Sept 2022

  Social Media Manager/Customer Support

  ▫️Developing engaging visual content, such as graphics and videos, alongside compelling written content for social media and other digital channels to promote the brand and connect with the audience. ▫️Promptly addressing and resolving customer inquiries, feedback, and concerns received through direct messages on social media platforms to maintain positive customer relationships. ▫️Providing thorough and accurate responses to product-related questions and concerns via direct messages and comments, ensuring customer satisfaction and enhancing their experience with the brand. Show less

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  Hazon & Dawn

  Aug 2023 - Feb 2024

  Social Media Manager

  Social Media Manager

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  AltSchool Africa

  Nov 2023 - now

  Social Media and Comms Associate

  ▫️Managing social media accounts by creating, scheduling, and posting engaging content. ▫️Responding to customer inquiries, feedback, and complaints across communication channels. ▫️Developing and implementing communication strategies to enhance brand presence. ▫️Analyzing social media metrics to evaluate performance and guide strategy. ▫️Collaborating with internal teams to ensure consistent messaging and share customer insights.