Tim Stauffer

Experience

• 

  Dorothy Lane Market

  Aug 2012 - Aug 2016

  Assistant Front End Manager

  Completed all daily tasks and special assignments with an efficient and quality-driven approach.Monitored security and handled incidents in a calm and professional manner.Directed work of as many as 12 employees focused on Front End operations.Responded to customer concerns with friendly and knowledgeable service.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.Built relationships with customers to increase likelihood of repeat business.Responded to customer questions and requests in a prompt and efficient manner.Answered customer telephone calls promptly and in an appropriate manner. Show less

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  United States Air Force

  Aug 2016 - Feb 2017

  Air Transportation
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  CDS Global, Inc.

  Jun 2017 - Oct 2017

  Customer Service Representative

  Assisted subscribers calling in with any and all issues regarding their magazine subscription(s).Answered questions, renewed/canceled subscriptions and maintained certain phone call length standards.Assisted customers promptly and politely via telephone.Directed calls to appropriate individuals and departments.Managed a wide variety of customer service and administrative tasks to resolve customer issuesquickly and efficiently.Recommended promotional products aligned with customers' needs and preferences. Show less

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  GARY THOMPSON OIL COMPANY

  Nov 2017 - Feb 2018

  Cashier

  Welcomed and greeted customers daily.Checked drawer to ensure adequate cash and coin for transactions.Reported security and service incidents to management.Kept work areas clean, neat and organized for maximum productivity.Moved new inventory to sales floor and arranged on shelves or other displays in an attractivemanner.Requested forms of identification when needed for specific transactions, checked details and promptly verified purchasing ability.Handled cash, credit, debit cards and personal checks, providing correct change in paymenttransactions.Created and maintained cash reports at end of each shift.Assisted customers with pumping gas and putting air in tires. Show less

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  Hyvee Grocery

  May 2018 - Aug 2018

  Overnight Stocker

  Completed all daily tasks and special assignments with an efficient and quality-driven approach.Followed merchandising guidelines to present visually appealing displays.Responded to customer concerns with friendly and knowledgeable service.Completed all cleaning, stocking and organizing tasks in assigned sales area.Stocked and replenished merchandise according to store merchandising layouts.Identified potential shoplifters and alerted management.

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  Securitas Security Services USA, Inc.

  Oct 2018 - Jul 2019

  Security Officer
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  Woodland Cemetery & Arboretum

  Sept 2019 - Dec 2019

  Landscaper

  Helped prepare graves and maintained cemetery grounds. This included the excavating of graves, burial functions, sodding, seeding, fertilizing, leaf blowing and collecting, monument and marker setting, operating lawn care equipment, and cemetery cleanup.

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  G2G Event Staffing and Security

  Aug 2020 - Mar 2021

  Security Officer
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  EZCORP

  Dec 2020 - Aug 2023

  • Lead Certified Pawnbroker

    Jun 2022 - Aug 2023

  • Certified Pawnbroker

    Oct 2021 - Jun 2022

  • Pawnbroker

    Dec 2020 - Oct 2021
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  Rent-A-Center

  Aug 2023 - Sept 2023

  Associate Credit Manager
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  Woodward Academy

  Oct 2023 - May 2024

  Youth Counselor
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  Citadel Security USA

  Jan 2024 - May 2024

  Security Officer
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  Walmart

  May 2024 - Nov 2024

  Associate
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  Kens Appliance

  Aug 2024 - now

  Delivery Specialist
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  KENS APPLIANCE INC

  Aug 2024 - Nov 2024

  Delivery Driver