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Amanda Spartz

Amanda Spartz

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location of Amanda SpartzFort Lauderdale, Florida, United States

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  • Timeline

  • About me

    Salesforce Sales Tower Manager at Cengage Group

  • Education

    • American Public University System

      2012 - 2015
      Master of Business Administration (M.B.A.) General - Emphasis on Leadership & Project Management A

    • University of Cincinnati College of Business

      1992 - 1996
      Bachelor or Science Marketing and Management

  • Experience

    • Cengage Group

      May 1999 - now

      • Organize and collect the requirements of 16+ (3 international) in-house stakeholders regarding the customized CRM program.• Prioritize the development needs into sprints and communicate the deployment schedule to the CRM Stakeholders.• Direct both developers and business analysts in assignments to deliver projects by deadlines.• Worked closely with the CRM Manager to transfer the CRM team from 100% in-house employees to 10% in-house/90% Cognizant Contractors and to create the new workflows. Show less

      • Salesforce Sales Tower Manager

        Jul 2022 - now

      • CRM Development Manager

        May 2018 - Nov 2022

      • CRM Business Analyst

        Jan 2014 - Nov 2022

      • Tech Support

        May 1999 - Jan 2014

  • Licenses & Certifications

    • A+ Certification

      CompTIA
      May 2009