Kathleen Sweeney

Experience

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  Mesquite Community Hospital

  Dec 2001 - Apr 2005

  Emergency Room Shift Lead Supervisor

  Emergency room patient admissions.ER staff and ED staff liaison.Posting Paymentsauditing patient chart demographics.Reporting errors for quality control process.Assist with preparation for JACHO audits.Trouble shoot ER staff and patient concerns

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  Baylor

  May 2005 - Jul 2006

  ER Patient Access Coordinator

  Oversee a team of 6Daily management of staff and work flow.Quality and productivity are met during shifts.Registration timeliness.Data accuracy, cash collections.Insurance verification.Managing customer service relations and coordinating with clinical staffneeds.Demonstrated ability to influence group process and facilitate skilldevelopment.

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  MedSynergies

  Dec 2006 - Aug 2013

  Team Lead Patient Access

  Lead over Primary Care, Specialty and Nursing Home Hospital team of 48people.Trained our outsourced team of 33 in registration ensuring reduction inoperator error and process guidance.Expertise withTes edits and resolving issues with VOB process.Efficiently performed insurance verification and pre-certification andpre-authorization functions.Remained up-to-date with all insurance requirements, including thedetails fee-for-service and managed care plans.Appropriately and correctly identified errors to be re-fileddenied/rejected claims as they were received.Assist management with projects, maintain organization and tasks asked ofme.Created and maintained templates for Primary Care and SpecialtyRegistration teams.Created and maintained spread sheets for the teams (example: FSC cheatsheet and their plan names).To always be knowledgeable of all changes that take place and communicatethis too the team.Provide in service training refreshers to help the team.Conducted registration audits stateside and for our outsourced team. Show less