Shivam Panigrahi

Experience

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  Ace Overseas Education Consultants

  Feb 2021 - May 2021

  Data Research Analyst

  HTML, CSS, and JavaScript content was created and maintained for the company website. worked along with other developers to enhance the user experience. Some of the tasks assigned during the internship were from transcription to article writing, team management to leadership, and interviewing to finding data on people from different fields.

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  Anti Corona Task Force

  Feb 2021 - May 2021

  Innovation Work

  Finding problems, doing research, looking for answers, and writing about those problems are all essential aspects in making the world better. Additionally, by publishing our research in papers, we can spread awareness and encourage others to take action for change.

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  ARCON

  Jun 2022 - now

  Implementation Engineer

  Implemented and installed solutions on customer test and production environments, both onsite and remotely. Proficient in MSSQL and MySQL database management and configuring features such as alert/notification settings, auto-onboarding, application gateway deployment, command profiling, dual-factor authentication, and video/text log configuration. Conducted troubleshooting and diagnosis of customer-reported issues across various solution levels. Responded promptly and positively to customer requests and tickets, ensuring satisfaction. Prepared, reviewed, and ensured the accuracy of technical documentation. Show less