Sarah Pham

Sarah Pham

Head of Staff and Facilities Manager

Followers of Sarah Pham2000 followers
location of Sarah PhamGreater Melbourne Area

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  • Timeline

  • About me

    Customer Success Manager - Snap Send Solve

  • Education

    • Deakin University

      -
      Bachelor of International Studies and Commerce International Relations and Marketing

      Undertook a study abroad program in Italy in which I was able to develop skills, network and experience the time of my life. Over a period of 4 years, I started as a Pass and Fail student, and through support programs and learning about myself, advanced into a Distinction and High Distinction Student.

    • Università degli Studi di Torino

      -
      Bacherlor of International Studies International Relations

      Activities and Societies: Study Abroad Semester

  • Experience

    • Pho Thiên Long Vietnamese Restaurant

      Oct 2013 - Jan 2023
      Head of Staff and Facilities Manager
    • BusinessHub

      Jun 2016 - Jun 2023

      BusinessHub is a nimble and boutique Enterprise Solutions Partner of MYOB. The team specialises in designing and implementing MYOB Advanced as an ERP solution to help grow and streamline businesses.My role at BusinessHub includes:- Cooperate with Operations, Implementation, Sales and Support team to develop and implement marketing and product campaigns for leads and clients. - Curate content and ideas for the revamping of a new website. - Co-implement Hubspot as an inbound lead generating and marketing tool. - Devise and implement engagement and marketing objectives, plans and strategies with existing client and potential clients- Generate and manage lead opportunities - Generate emails and engagement pieces Show less

      • Business Development Consultant

        Aug 2020 - Jun 2023
      • Marketing and Sales Assistant

        Feb 2019 - Jul 2020
      • Marketing Assistant

        Jun 2016 - Feb 2019
    • M.J. Bale

      Dec 2020 - Jan 2023
      Sales Assistant
    • Experian

      Jun 2023 - Jul 2024
      Senior Account Manager

      Experian Data Quality provides industry-leading data management solutions that help organisations ensure their data is accurate, consistent, and reliable. Our tools empower businesses to clean, validate, and enrich their data, enabling them to make better decisions, improve customer experiences, and drive operational efficiency. My responsibilities at Experian include:- Managed a portfolio of mid-market and enterprise accounts, delivering tailored data quality solutions.Successfully maintained a $1.5 million renewal book with a 97% retention rate, ensuring high client satisfaction and loyalty.- Built and nurtured strong relationships with stakeholders ranging from technical staff to C-level executives, acting as a trusted advisor.- Managed 75+ clients across various industries, including NFP, Education, Retail, and Local Government, driving pipeline growth and creating new opportunities.- Led end-to-end sales cycles, from prospecting and cold calling to closing deals and mitigating risks with existing clients. Show less

  • Licenses & Certifications

    • Lead Management: Segmentation, Nurturing, and Lead Qualification

      HubSpot Academy
    • Inbound Certified

      HubSpot Academy
      May 2019
    • MYOB Advanced People – Payroll (AU) Sale

      MYOB
      Mar 2017
    • Social Media Certified

      HubSpot Academy
      Apr 2019
    • Content Marketing Certified

      HubSpot Academy
      Apr 2019
    • Enterprise Sales Methodology Training

      MYOB
      Jul 2020
    • MYOB Advanced Business Sales

      MYOB
      Mar 2017
    • Immersion Program (Sales Training)

      MYOB
      Dec 2019
    • Marketing on Instagram

      LinkedIn
      Aug 2020
      View certificate certificate
    • Managing Your Time

      LinkedIn
      Mar 2020
      View certificate certificate