Experience

• 

  Coca-cola hellenic bottling company

  Apr 2015 - Aug 2015

  Accounting intern

  Assisted in the maintenance of accounting controls by preparing and recommending policies and proceduresPrepared invoices, purchase orders, petty cash of the customers and payroll of the employeesProcessed cheques, filing and invoice monitoring systems up to dateHandled customers inquires and provided effective communication via telephone and mail in an efficient manner with positive feedbacksControlled credits and made sure debtor’s payments are made on time and recorded

• 

  Top flyers school

  Jan 2017 - Dec 2017

  Administrative officer

  Interacted with parents to provide and process information in response to inquiries, concerns, and requests.Prepared and interpreted financial reports and records of both the students and the staff which resulted to efficient and effective organization of the schoolAssisted in the preparation of the school budget and provided feedbacks and recommendations to the management which led to proper management of fundsVerified, allocated, post and reconciled transactions by collecting, analyzing, and summarizing account informationRecorded and tracked payments and expenses of the school to show accurate checks and Balances Show less

• 

  Covenant microfinance bank

  Jan 2018 - May 2020

  Credit and risk officer

  Cross checking of eligibility of customers who request for loanConfirmation of Collateral used to request for the loan servicesAdvice customers of various types of loans

• 

  Finatrust microfinance bank

  May 2020 - May 2021

  Personal and business banking client service

  Ensures that all banks policies and procedures,code of conduct are strictly adhered with in the process of discharging dutiesImprove customer’s banking experience with the bank by ensuring that customers are attended to promptly and their challenges resolvedProvide information to customers on their account status and balancesSuggest effective ways through which the bank can promote its products and services and increase customer satisfaction Prepare documents to open or close accounts by obtaining necessary signatures and assigning account numbers when necessary Show less

• 

  Transworld systems canada inc.

  Jan 2022 - now

  Financial sales representative

  Handled inbound and outbound calls following appropriate procedures and providing excellent customer service satisfaction Documented all call information discussed via phone with customers on their account for easy access to follow upReviewed and advised customers on payment methods and dates of payment expectedNegotiated payment plans that suits the customers current financial situation