Experience

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  Sears, roebuck and co.

  Feb 1998 - Jan 2003

  Resource manager, boise technology center

  Responsible for the effective deployment of technical analysts and developers in a matrix management environment, matching skills and availability to requests from corporate IT for work on development projects that spanned multiple functional areas and technical platforms.

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  Tsys

  Jun 2003 - May 2018

  It consultant

  Provided direction and managed all development activities for suite of 30+ applications, including web services, in the TSYS Dispute Management System for merchants accepting payments through Visa, MasterCard, American Express and Discover. Served as business analyst / project manager for development projects and conversions across broad range of electronic fund transaction functionality. Delivered requirement documents, use cases, functional designs, data mapping, system edits and error processing requirements. Conducted test planning, test script writing, integration and regression testing, defect reporting and issue resolution. Show less

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  Konnie nelson coaching

  Sept 2008 - now

  Reinvention coach

  I help women and men in mid-life and beyond to reinvent themselves, to evolve, to get what they really want.

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  Merchant e-solutions

  Sept 2018 - Sept 2019

  Product manager

  Responsible for product roadmaps, supporting business cases and delivery of key initiatives for internal operations, including the customer service, account set-up, credit, risk and compliance functions.

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  Banner bank

  Aug 2020 - Sept 2021

  Avp project manager
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  Global payments inc.

  Sept 2021 - Sept 2022

  Lead technical business analyst