Experience

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  Netpolarity, inc

  Jun 2007 - Oct 2008

  Sr. project manager

  o Manage SDLC throughout entire project life cycle.o Manage resource allocation/leveling, coordinate cross-platform scheduling.o Build and nurture solid customer and vendor relationships.o Facilitate status meetings, create and manage project artifacts i.e, requirements & design documents, and coordinate distribution. o Create scope of work, project plans and assist in gathering requirements/ specifications while meeting project milestones.o Provide CBAs, Impact Analysis, Risk Mitigation Strategies, Change Control, etc..o Motivate project team to successful project completion within budget and on time.o Meet financial milestones tied to project deliverables.o Manage concurrent projects during same time frame. Show less

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  Shoregroup, inc.

  Oct 2008 - Jun 2011

  Sr. project manager

  ShoreGroup is a converged network solutions provider delivering management applications, operational maintenance services and infrastructure professional services. Responsibilities:o Manage the communication of cross-functional teams to ensure client deliverables are met o Work with client, engineering team and subcontractors to create required deliverables for all project lifecycle phases, including requirements, design documents, specification, cost and resource estimating, project planning and scheduling, implementation, roll-out and maintenance o Track project progress and report status on a regular basis to customers and the Company o Facilitate weekly meetings, publish meeting minutes that control and drive the project forward o Manage and follow up on multiple concurrent projects and tasks on tight deadlines o Manage project budgets for both labor and material and provide an estimate to completion for each project on a regular basis Show less

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  Presidio networked solutions, inc.

  Jun 2011 - Oct 2013

  Sr. project manager

  oManage issues and risks to include creation of risk mitigation/response plansoDefine/refine Scope of Work and contract reviews – infrastructure with custom application componentoCollaborate with client, engineering team and subcontractors to create required deliverables for all project lifecycle phases, gathering requirements, design documents, cost and resource estimating, project planning and scheduling, implementation, and full deploymentoTeam building, conflict resolution and manage stakeholder expectationsoEffective and timely communication with project stakeholdersoDevelop/apply metrics to track project performanceoManage and follow up on multiple concurrent projects on tight deadlines oManage project budgets (full P&L responsibility) with regular forecast updates using EVM (earned value method)oCoordinate technical solutions with engineering team to include call center deployments (NICE/Verint call recording, UC, UCCE, PBX integration with Avaya, Nortel, etc) Show less

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  Ibm

  Nov 2013 - Aug 2018

  Transition and transformation program manager

  Team building, conflict resolution and managing stakeholder expectationsDevelop/apply metrics to track program performanceOversee application of stringent security standardsManage team of Transition Project Managers representing several workstreams - Help Desk, Security, Integrated Service, Problem and Change Management, Reporting

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  Tata consultancy services

  Aug 2018 - now

  Transition program manager

  - Responsible for planning and overseeing the transfer of key information necessary for the support, operation and acceptance of solutions deployed into production. This includes operational readiness, support documentation and acceptance checklists.- Ensure service transition is planned and executed to schedule, budget and scope- Build transition plans including infrastructure/application support models, change management.- Be responsible for coordinating implementation activities, providing effective team leadership, including information flow to and from operations during project work- Work with project manager to establish end-to-end project plan and approach- Contribute to business case and ROM estimates for complex projects- Promote awareness of transition planning and support process and strategy Show less