Experience

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  Prime miller

  Jan 1990 - Jul 2000

  * Achieved and exceeded territory revenue plans.* Grew revenues from existing accounts.* Delivered product session training at customers' premises.* Devised an overall strategy for each assigned ''lead'' account.* Liaised effectively with internal departments on behalf of client. *Researched assigned territory and Identify prospective clients.*Deeply investigated a prospect's needs to uncover their organizational requirements. *Applied gained product knowledge to meet prospect's needs and design sales presentation. *Conducted product presentation with assistance from tech specialists in an effort to close the sale.*Perform courtesy calls to establish post-sale referral networks to develop new business contacts.

  • International Account Manager – Enterprise Software Solutions

    Mar 1998 - Jul 2000

  • New Account consultant - Enterprise Software Solution

    Jan 1990 - Mar 1998
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  Vision-it

  Sept 2000 - Aug 2002

  Inside sales manager (software renual group)

  *Managed a team of dedicated software licensing renewal specialists.*Ensure sales representatives meet their individual sales quota.*Work with HR in hiring and training new inside reps.*Conduct performance reviews & make recommendations for rep's development.*Lead sales meetings & coordinate training workshops or job-related functions.

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  Cupertino electric, inc.

  Aug 2002 - Sept 2004

  Business analyst payroll department

  * Assisted the on-site project managers with investigating payroll information and garnishments.* Created & maintained database tables containing Union member’s payroll information.* Analyzed weekly labor union payroll & Change contracts on all nationwide projects.* Provided clarification to IT team on functional and business related questions.* From a user perspective, worked with IT to analyze the current system and suggest changes.* Gathered information for the System Analyst to be used in creating a GAP analysis. * Collaborated with other stakeholders on Failure Modes and Effects Analysis * Assist System Analyst in designing prototype user interface display and drill down reports. Show less

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  The crafting clicks consultancy group

  Nov 2004 - Oct 2007

  Online content consultant

  * Used Google Ad words (PPC) to enhance lead generation activities through proper ad creation.* Optimized websites for search engines through link building and keyword positioning.* Generated content for landing pages and blogs based on client requirement’s and collateral .* Analyzed campaign data (using GA & Catalyst) to evaluate ROI in relation to established KPIs.* Integrated content using social media outlets to increase buzz feed and lead traffic to website.* Recommended changes to SEO and SEM tactics regarding specific campaigns. Show less

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  Crafting clicks consultancy group

  Oct 2007 - Jan 2009

  Project manager/data analyst

  * Developed an understanding of the project by interviewing the client & internal staff.* Based on interviews, document needs to achieve desired outcome & map to data requirements.* Developed an array of KPIs to score the outcome and identify issues.* Analyze data from numerous databases for post project structured data results using SQL.* Create storytelling scenarios based on findings and generate reports to support them with metrics.* Present reports to stakeholders at various levels both internally and to client when requested. Show less

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  The crafting clicks consultancy group

  Jan 2009 - Jul 2015

  Senior key account manager

  * Conducted Client research and acted as my firm’s expert for each client in my portfolio.* Created all initial client Size-up notations, Opportunity Analysis & Action Plan.* Co-created a per-project relationship mapping, RACI Matrix and communication plans.* Created Risk Mitigation plans to keep ahead of issues between my client and our firm.* Monitored activities to ensure client’s strategy remains within time & budgetary constraints.* Researched opportunities to expend future relationship with client.* Kept abreast of deliverables, resource calendars, and generated progress reports via RACI matrix. Show less

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  1920 holdings & investment trust

  Jan 2017 - now

  Sector holdings (property) manager,

  * Remotely oversee the maintenance and occupancy of multiple commercial properties.* Negotiate new leases and lease renewals and handle requests for maintenance repairs.* Work with city authorities on various construction remodels on old properties.* Research for potential purchases of either agricultural land or retail establishments.

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  National merchant association

  Aug 2020 - now

  Risk analyst ii (since 02/23)- card-not-present portfolio

  * Transaction history review for all online (high risk) merchants using the card-not-present model.* Monitor merchant-base’s websites to identify issues of negative option activities.* Work with card brands (Visa & MC) to enforce industry regulation.* Experience in filing Suspicious Activity Reports (SAR).* Extensive usage of NMA propriety applications to manage the ISO & merchant relationship.* Proficiency in using: G2, Qlik, LexisNexis, LegitScript, Asana, slack, Tsys, MS Office & Google Apps * Member of the Electronic Transaction Association’s (ETA) National Risk Committee in 2022 & 2023.* Develop Risk Group related S.O.P.s for Enhanced Due Diligence procedures. Show less