Experience

• 

  Future shop

  Dec 1993 - Jan 2014

  • During this time set up and opened Langford Store• Manage supervisors in customer service, merchandising, and repairs & installation departments.• Scheduling of up to 100 associates• Time and attendance verification.• Filing and retention• Maintain confidential employee files• Field and resolve customer concerns• Lead store heath and safety committee• Facility management• Maintain & order supplies• Inventory and shrinkage • Creation and implementation of new procedures• Training and coaching of administrative procedures to new and existing associates• Auditing of administrative procedures in stores across the district • Supervised team of cashiers & merchandisers Hiring and training staff Payroll Set up and opening of new storeSame duties as performed at Vancouver (Kingsway) store Cash handling/balancingMerchandisingPhone handling/message maintenanceCredit Applications

  • Operations Manager

    Feb 1997 - Jan 2014

  • Administrative Manager

    Dec 1996 - Feb 1997

  • Store Administrator

    Jul 1995 - Dec 1996

  • Store Administrator

    Jul 1994 - Jul 1995

  • Customer Service Representative

    Dec 1993 - Jul 1994
• 

  Government of british columbia

  Mar 2015 - now

  Project coordinator
• 

  Bc public service agency

  Mar 2017 - Mar 2022

  Project manager
• 

  Bc public service

  Jun 2020 - now

  Project manager scrum master