Experience

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  Ineza

  Jun 2015 - May 2017

  Inventory manager

  -Optimized inventory control process through designing and implementation tracking method.-Examined supply levels and performed daily analysis to predict potential surplus, Obtained most cost-effective inventory through strategically examining supply levels and analyzing both surplus and supplier rates careful-Maximized stock level to avoid deficit supplies.

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  Alight (formerly american refugee committee)

  Apr 2018 - Sept 2019

  Associate

  -Successfully collected feedback from customers and program beneficiaries for ARC System, participated in daily feedback and uploaded feedback on the server, shared updates with customers as per the changes made by the service team, documented “gold star” marketing stories, and demonstrated self-driven spirit. -Organized and demonstrated the level of customer satisfaction to the stakeholder and donor.-Collaborated with the Alight working department for the effective feedback ranked based on data collection.-Documented the result and upload them in the system for easily accessible -Increased employee performance through openly utilizing and sharing feedback.-Independently escalated rank from lowest to the highest level of service delivery. Show less

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  Amazon fullfillment centre

  Oct 2019 - now

  Associate

  Problem-solving: -Proactively ensure all required materials are available to achieve team success throughout shift demonstrated best practices for escalating issues and build independence through providing solutions-Identified reasons behind the problem-solving approach in the customer return department for team transparencyLearning Ambassador: -Provide training to new hires utilizing quality standards to meet customer satisfaction.