
Xiluva Khosa
Administrative Assistant

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About me
An Enabler! Highlighting and ensuring the human perspective in various issues and decisions so that the organisation takes advantage of employees potential: H R
Education

North-West University / Noordwes-Universiteit
2023 - 2023Postgraduate Diploma Business Administration and Management, GeneralPostgraduate Diploma in Management

University of Johannesburg
2015 - 2017BA Public Management and Governance•Information Management •Business Management •Human Resource Management

University of Johannesburg
2021 - 2021Short course In Artificial IntelligenceArtificial Intelligence in the 4IR
Experience

Nantswo Construction, Catering and supply
Nov 2017 - Jan 2018Administrative Assistant
Fundi SA
Jan 2018 - Jan 2022EBS Administrator
Oct 2018 - Jan 2022Card Activator
Jan 2018 - Sept 2018

ASUS
Jan 2022 - Jun 2023Human Resources Generalist-HR Generalist -Screen CV and performs background checks, and set up interviews with respective department managers- Onboarding and Induction-Monitor Staff online trainings(learning and Development)-Prepares Company policy -Maintain personnel files and team members travelling expense in system-Employees monthly claim payments -Maintain accurate and up-to-date HR files, attendance, leaves report, records, and documentation-Arrange Office Team Building and Events-Taking care of expats cars/house/visa miscellaneous tasks Show less

M-KOPA
Jul 2023 - Jan 2025HR & Admin-Human Resource PerformanceManagement: Design objectives and set benchmarks for sales team members to measure their efficiency.-Screening and onboarding -Planning and implementing or training programsfor all Direct Sales Representatives-Implement initiatives to enhance employee engagement, satisfaction and retention -Leave andAttendance Management Manage leave balances of the sales department-Complaint Handling Escalateand resolve D R complaintswithin agreed timelines, maintaining a high level of customer satisfaction- Handle Daily commission payout queries and escalate (collaborating with finance).-Mediator in employee(DSR)relations issues-Timely Reporting Ensure all relevant reports required by t h esales department are published within settimelines.-Cost-Effective Measures Collaboratewith Finance and Marketing to identify cost- savingopportunitiesin areas such as accommodation bulk booking, BTL costs, stock levels, and ordering quantities.-BTL Stores and Inventory Management Oversee the managementof BTL storesand inventory, ensuring stock availability and appropriatequantitie Show less
Licenses & Certifications
- View certificate

Business Etiquette: Meetings, Meals, and Networking Events
LinkedInApr 2022 - View certificate

Human Resources: Leadership and Strategic Impact
LinkedInApr 2022 - View certificate

Strategic Human Resources
LinkedInMar 2022
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