Joe Shinn

Joe Shinn

Product Management

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location of Joe ShinnGreater Philadelphia

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  • Timeline

  • About me

    Technical Manager Medium/Heavy Duty Truck and Equipment Maintenance at Merchants Fleet

  • Education

    • Burlington County College

      -
  • Experience

    • ARI

      Jan 1996 - Nov 2020
      Product Management

      Special project management pertaining to internal and external systems development including the fleet management and parts procurement systems. Managing and enhancing the optimal service vendor network Working with the European integration of purchased fleet leasing companies. Revamping of the current products offered to customers both internal and external Managing workflow for system enhancements and repairs

    • Holman Automotive

      Sept 2019 - Nov 2020
      Retail Technician Trainer

      • Training, coaching and developing 5 to 15 students of any age in the retail automotive industry as it pertains to the dealership line repair technicians.• Writing specific technical curriculum for the field of automotive repair• Training curriculum written within a specific timeline• Student evaluations• Requesting, coordinating pickup and delivery of vehicles to be repaired within the dealer network• Writing, modifying and closing repair orders in the CDK shop management system.• Training technicians how to use CDK from the technician’s perspective• Dispatching repair orders to technicians in the CDK system.• Compiling parts and labor estimates based on the technicians recommendations• Communicating estimates to the dealers for approval of repair• Ordering parts and distributing to the technicians for the repairs• Maintaining shop inventory of stock items Show less

    • Merchants Fleet

      Nov 2020 - now
      Technical Manager Medium/Heavy Duty Truck and Equipment Maintenance
  • Licenses & Certifications

    • ASE