AJITHKUMAR B

Experience

• 

  Quadsel Systems Pvt Ltd

  Dec 2019 - Apr 2020

  Customer Support Engineer

  Handle with Desktops, Laptops and printer, scanner OS installation, outlook configuration and Office 365 configuration, AV installation and updates

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  Progressive Infovision Private Limited

  Jan 2021 - Jul 2021

  Desktop Support Engineer L2

  OS Installation, handle servers, Office 365 configuration, VPN server DNS and DHCP Active directory, Switch and router, Firewall configurations

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  Artech Infosystem Private Limited

  Jul 2021 - Nov 2022

  Desktop Support Engineer L2

  Maintaining system compliance by monitoring 24+ Information Security applications and policies to maintain data integrity. Ex: Windows defender, Forcepoint Endpoint Protection etc.● Access management for employee via controlled access environment using approved applications and Group policy.● Troubleshooting out of scope issues by coordinating with internal and external teams if required:Internet Issue - ISP/NS TeamMicrosoft - MS TeamVirtual Lan - DS TeamHardware - Asset/Vendor Team● Operating Systems Installation (Windows + Care Package), OS maintenance, customization and troubleshooting.● Providing Desktop/Laptop software and hardware support such as configuration, repair, maintenance and installation.● Configuring and troubleshooting MS applications. Ex: Outlook, Excel, One Note, Word, Power Point etc.● Configuration and Maintenance Print services for the organizatio Show less

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  HCLTech

  Nov 2022 - now

  • Cloud Engineer

    Oct 2024 - now

  • Technical Specialist

    Nov 2022 - Oct 2024