Vanessa Savelich

Experience

• 

  Rose Bowl Aquatics Center

  May 1998 - Aug 2010

  Swim Lesson Coordinator

  At the right hand of the Director, assisted closely with restoring and growing programs. During the first few years we created highly desired programs for those in the greater Pasadena & Los Angeles area.• Directed multiple complex staffing schedules of 80+ staff, hired, trained, retained, and managed payroll.• Operated budget of $1,000,000+, accounts payable and detailed monitoring of monthly program growth.• Increased program revenue to over 400% within five years.• Oversaw business development including mailings, advertisement, marketing projects and website.• Independently established program goals, drafted policy, executed, managed, and rejuvenated failing programs.• Developed and implemented monthly staff training, including team building, to cultivate a positive environment.• Created the first department manual which included policy, procedures, best practices, trainings, and operations.• Managed the flow of business with staff in a fast-paced environment while providing excellent customer service.• Supervised department and staff in the absence of the Director. Show less

• 

  Channel Islands YMCA Association

  Sept 2012 - Dec 2018

  Aquatics Director Department Head II

  • Responsible for the daily department operations with an operating budget of approximately $500,000.• Management level responsibilities included but not limited to department staff and facility management, fiscal responsibility, creating and daily analysis of budgets, reports, forecasting, managed accounts payable, programming, and marketing.• Supervised a team of 30-60 employees. Identified, recruited, trained, developed, scheduled, retained, evaluated, reviewed, and promoted staff, to create an effective and collaborative environment.• Five years of experience stewarding 20+ volunteers & donors year-round. Regularly identified, recruited, trained, and retained additional volunteers to further the mission. In addition, bridged the gap between staff and volunteers to establish a seamless work environment for all. • Staff liaison with the Volunteer Task Force which provided information on department activities to identify, coordinate, and fund opportunities in program areas. • Innovated & implemented new programs, including budget, recruiting, training, and scheduling, along with supervising daily activities. • Identified and established unique partnerships throughout the community and national grant funding organizations for mission focused programs. Responsible for quarterly reporting of programming analysis and statistics to continue funding. • Trained & certified multiple nationally recognized safety certifications at the association and branch level.• Responded to emergencies, quickly and efficiently. Reviewed and solved safety concerns in all areas of the department and branch.• Appropriately delegated tasks between staff and supervisors.• Investigated and resolved complaints, guaranteeing exceptional member/customer satisfaction.• Attended networking conferences to advance my skills on team motivation and development, allowing me to spark inspiration and growth throughout all levels of staff and volunteers. Show less