Swathi Sanker Ranganath

Experience

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  Aindriya Marketing Solutions Pvt Ltd

  Jul 2011 - Jul 2015

  Business Development Manager

  ● Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profit.● Devised SWOT analysis to create and execute business plans supporting the achievement of established quotas.● Established relationships with key decision-makers within customer's organization to promote growth and retention.● Directed successful SEO and link-building campaigns to increase website's credibility and drive traffic.● Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth..● Negotiated and closed long-term agreements with new clients in assigned territory.● Researched and identified opportunities for account growth, account penetration and market expansion.● Collected data and performed customer needs analysis.● Developed and implemented favorable pricing structures. Show less

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  Walmart

  Dec 2017 - Mar 2020

  Associate

  ● Managed customer relations and customer service through daily communication and interaction.● Exceeded service objectives by applying proven customer service and sales best practices.● Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.● Maximized customer interactions by promptly identifying needs and wants.● Conferred with customers about concerns with products or services to resolve problems and drive sales.● Provided basic technical support for clients on a wide range of company products.● Supported branding strategy by ensuring product displays aligned with corporate standards.● Educated customers on promotions to enhance sales.● Offering advice and assistance to customers, paying attention to special needs or wants.● Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.● Greeted customers entering the store and promoted sales or special programs. Show less

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  Digital Pro Staffing

  Nov 2020 - Apr 2021

  Bookkeeper

  • Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems.• Calculate and prepare cheques for payrolls and for utility, tax and other bills.• Prepare other statistical, financial and accounting reports.

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  H&M

  Sept 2023 - now

  Advanced User (Logistics Problem Solver)

  Support end users in the day-to-daywork and act as an advanced system user within the inbound or outbound department.Conduct system clean-up and system routines.Support end-users on daily system-related issues.Feedback to System Specialist.Conduct basic troubleshooting and reporting.Maximize operational excellence, quality, and efficiency by ensuring system-related best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented. Identify and suggest improvement opportunities and/ or need for inbound operations.Responsible for training end users and support team leaders on any new functionalities on the system or any improvement. Show less